Got a paper jam? Error code? Copy quality issues? Need help changing settings, loading staples or toner? No worries! You don't need to wait for a Technician to come out, ask for our Hardware Helpdesk. They can solve basic malfunctions within minutes over the phone. Our Technicial Advisors have years of field experience and even a virtual copier to walk you through common issues. Next time you make a service call, just call RJ Young Customer Care at 1 (800) 347-1955 and ask for "Help Desk!"