NASHVILLE, TN (January 30, 2014) – On February 6th, RJ Young will unveil its new Technology Portal to the Mississippi Gulf Coast business community with an open house to showcase cutting edge office technology from document management and cloud services to mobile printing. The event, sponsored by Canon, will also feature Catering Creations refreshments and prize giveaways.
“We are proud to be a part of the vibrant coastal Mississippi business community and to have the unique opportunity to present innovative technology solutions that can transform the way businesses operate,” said Chip Crunk, RJ Young President and CEO.
RJ Young has been a part of the Mississippi Gulf Coast community for more than a decade. The office is located at 14231 Seaway Road, Suite 1001, Gulfport, MS 39503. It is able to service the region including Harrison, Jackson, and Hancock counties.
NASHVILLE, TN (January, 28, 2014) – RJ Young, on Tuesday, February 4th at 10:00 a.m. with the support of the Tupelo Chamber of Commerce, will have a formal ribbon cutting ceremony to celebrate the opening of its new office at 1893 Cliff Gookin Boulevard in Tupelo. The ribbon cutting ceremony will be followed by lunch at 11 a.m. and the unveiling of a new Technology Portal, sponsored by Canon to showcase cutting edge technology solutions.
“We are excited to launch to the Tupelo business community, our new office and Technology Portal, to help us demonstrate ways we can help transform their businesses. From document management to cloud services, we have solutions to help be more efficient and productive,” said Chip Crunk, President & CEO of RJ Young.
RJ Young has served the Tupelo area for more than a decade. The new 3,800 square foot RJ Young office is located at 1893 Cliff Gookin Boulevard, Suite A, Tupelo, MS 38801. The office supports the city of Tupelo as well as numerous surrounding counties including Lee, Prentiss, and Pontotoc.
Guest blog by Chris Clark, RJ Young Nashville Canon Sales Manager
Should initial purchase price be the most critical factor when purchasing equipment and services? Is the cheapest price really the lower-cost fix for the long-term?
Technology driven products are known to drop in price as new, more innovative products are rapidly introduced to the market, driving buyers to expect low prices. However, what is not as widely known is that to compete on lower prices, many manufacturers reduce the quality of products. Therefore, products are not all created equally or as reliably as they have been in the past. It takes consistent education on products and services to understand the best solutions for various business environments.
From my experience in the business solutions industry it seems that when technology decisions are based solely on price that one of the following scenarios is in place:
- The customer has not yet identified exactly what they need, or are simply not aware of the array of solutions and technology available to meet their needs.
- The business is not able to invest the time into exploring solutions that would require making a change to a newer system or solution.
- The decision maker concludes that the solution is worth the risk because it is “the cheapest solution.”
However, reasons 2 and 3 seem to contradict each other. From experience, when a client settles for the cheapest solution, they often spend more time and more money fixing this in the long-term plus experiencing a disruption to daily business.
I challenge each buyer to thoroughly answer three questions when consulting with technology providers and evaluating potential solutions to solve your company’s goals or resolve issues:
- Is this the best solution to accomplish this goal or solve this problem for the long-term or is it a “Band-Aid” to stop the bleeding?
- Will I have to invest resources into repeating this process again, sooner rather than later based upon available options?
- How can I get the greatest value and minimize disruption to business?
With that said I ask, do you want the cheapest solution that fits most of your needs for the present? Or, would you rather spend the time and money to get the best solution that will offer a longer-term value to your business?
Nashville, TN (January 21, 2014) – RJ Young, the Southeast’s largest independent office technology dealer, last month, received Ricoh Americas’ Service Excellence Award in a meeting dedicated to recognizing RJ Young’s honor. Ric Carr, Ricoh Technical Support Manager for the Southern region, and Neil Shoemake, RTS Regional Technical Specialist presented the award to Steve Huff, Vice-President of Service for RJ Young.
“It is an honor to be recognized by Ricoh for our Service program and I’m proud to accept this award on behalf of our 130 Service Technicians that diligently deliver superior service to our customers everyday,” said Steve Huff.
Ricoh received submissions from office equipment dealers nationwide and were evaluated by their Ricoh Technical Support Manager and then reviewed by the Region Managers and the Director of Dealer Service Support. The award is based on a combined score of the following categories: Use of Genuine Ricoh Parts and Supplies, Services-Led Initiatives, Hardware & Solutions Training, Relevant Industry Certifications, Service Organization Structure, Field Staff & Help Desk Productivity & Efficiency Measures, Customer Satisfaction Measurement Process & System, Effective Utilization of Ricoh Resources, and Business Plan Management & Process Improvement.
RJ Young has been a dealer of Ricoh made products since 1978 and has teams of specialists and technicians to consult with businesses throughout the Southeastern U.S. region on high quality, reliable, and very affordable business technology to run their businesses. The Company’s Service Technicians have an extraordinary average tenure of 16 years in the industry.