Nashville, Tenn. (Dec. 15, 2014) RJ Young, the Southeast’s largest independent office technology dealer, recently recognized three service technicians for earning the Ricoh “Prestige” Certification, a designation for service engineers that demonstrate a knowledge and skill set that makes them the “Best of the Best” as part of Ricoh’s Service Excellence Program. Chris Houck, Mark Masco and Tim Spicer from Jackson, Tennessee were among 55 professionals to receive this designation, out of more than 2,000 applicants nationwide.

The “Prestige” Service Excellence Program has been designed to recognize service engineers that are Professional, Resourceful, Exceptionally Skilled, Tactful, Innovative, Gifted and Experienced. The certification is obtained via successful completion of two levels of progressive on-line time sensitive testing. The designation is available to all Ricoh-Savin-Lanier professionals certified by Ricoh at the time of the exam.

“We are proud to have multiple service engineers earn the ‘Prestige’ certification from Ricoh, as the ability to effectively service our products is paramount to the success of our customers and our company”, said Steve Huff, vice president of service for RJ Young. “As one of the top two Ricoh dealers in the country, I anticipate celebrating the continued excellent of our service team.”

Houck started with RJ Young in 2007. He’s an Assistant Manager and lives in Gibson, TN.

Masco Started with RJ Young in 2010. He’s a Field Engineer and lives in Martin, TN.

Spicer started with RJ Young in 2010. He’s a Systems Integration Specialist and lives in Samburg, TN.

RJ Young is the second largest re-seller of Ricoh multi-functional devices and production print devices in the country.

Frank Norfleet Abston Joins RJ Young to Drive Ongoing Financial Growth

Nashville, TN (December 15, 2014) RJ Young, the Southeast’s largest independent office technology dealer, announced Frank Norfleet Abston as its new chief financial officer. Abston has more than 20 years of experience strategically managing assets, large-scale real estate developments and investment portfolios.

Abston was most recently founder and president of Fleet Building and Contracting, a developer of real estate and construction projects in Oxford, Mississippi. Before starting Fleet Building and Contracting, he skillfully managed assets and real estate developments for The George W. Bryan, Sr. family office and steered the growth of the portfolio, to include triple digit returns on large-scale real estate projects. He has significant experience as a chief financial officer and investment adviser.

“Frank is extremely well qualified to serve as CFO,” said Chip Crunk, president and chief executive officer of RJ Young. “His financial leadership and investment experience will be a strong complement to our executive team and will be invaluable as we continue to drive our strategic and financial business goals.”

Commenting on his appointment, Abston said, “I chose RJ Young because after meeting Chip Crunk and his management team, I was convinced it was very well-run company with a great future ahead of it. I am especially enthusiastic about joining it at a pivotal time in its history.” He added, “As the imaging and information management industries continue their rapid evolution, and as RJ Young continues to stay way out in front of this evolution, the opportunity to join and help lead the organization is compelling and exciting.”

Abston is a native of Memphis, Tennessee. He earned his bachelor’s degree in economics from the University of Mississippi and his master of business administration degree from Vanderbilt’s Owen Graduate School of Management.

As the world becomes more and more tech savvy are your client gifts or tradeshow items keeping pace?

You pass out the items to create a feel good moment and keep your company top of mind. While everyone still enjoys a good pen or a koozie, have you considered items that will be as connected to the recipient as their mobile devices? As technology increasingly becomes a larger part of everyday life, tech savvy promo items should become part of your promotional item branding strategy.

We have provided a list of our tech savvy promotional items to get you started:


Portable Charger

These mobile charges or power banks charge smartphones, MP3 players and more. The one pictured, measures 2 ½” x ½” and has a USB port for plugging in your mobile device. This is a great giveaway that users will keep near their mobile devices, use regularly and thank you for it.



Silicon Cell Phone Wallets

Ever get tired of carrying around your cell phone and a wallet? Then we’ve got you covered. This silicon rubber wallet has an adhesive back, fits on most flat backed smart phones, including the iPhone 5 and Galaxy S4. It fits up to 3 cards in the slot including credit cards, driver’s license and hotel keys. Your company will always be top of mind when someone uses their phone or pays for something.



Cell Stand Key Chain

Do you have any key chains that are functional? Let us introduce you to this multipurpose product. Not only is it a keychain it’s also a cell phone stand that has a removable felt pad which can be used to clean your screen. This is sure to stay near a desk or mobile phone.



Buzz Brush Cleaner

This handy device is a perfect All-In-One cleansing solution for your screen and keyboard. It has a built-in screen cleaning pad that helps cleans screens of smartphones, tablets, laptops and monitors. It also has a cleaning brush that removes dirt and lint from your keyboard! At only 4” x 1.25” it’s a perfect size to keep beside a keyboard or on the desk.

Keep pace, make your gifts or tradeshow items connected to tech users and keep your brand top-of-mind.


Scott McCormick – Printing Division Sales Manager

Scott manages the print sales team and provides valuable service to our clients requiring outsourced printing and promotional items. He joined RJ Young in 2012 and has been in the industry for 16 yrs. Scott is originally from Fairview, TN and works out of our Nashville, TN office. In his spare time, he volunteers for multiple charitable organizations in the Nashville area.