AIS Louisiana Acquisition
RJ Young is pleased to announce that on March 1, 2019 RJ Young completed the acquisition of Automated Imaging Systems. AIS is a privately-owned office technology and equipment dealer in Monroe and Alexandria, Louisiana.
For over 50 years AIS has serviced the greater Monroe and Alexandria area and has been highly respected throughout its community.
In order to continue supporting and servicing customer accounts all sales and service employees from AIS will remain in Louisiana. These employees will join the 600 + employees of RJ Young to continue the high expectations of standards in sales and service.
This acquisition expands RJ Young’s footprint throughout the southeast giving them 30 locations across 9 states. We look forward to working with you and welcome you to the RJ Young family!
Who is RJ Young?
RJ Young is the largest, privately-held dealer in the Southeast and one of the largest in the nation. Since 1955, RJ Young has been servicing small to enterprise-level businesses with the latest in office technology to power productivity. They offer a wide range of products from multifunction copiers and printers to desktop printers, wide-format machines, and digital production equipment. They also provide a range of services including: process automation, digital printing, apparel, promotional items, printing and fulfillment, copy center management, managed IT services and much more. In addition, they offer custom leasing programs and true in-house leasing allowing RJ Young to be the single point of contact.
RJ Young stands by every product and service with the no worry, We Make It Right™ Guarantee:
“If you are not happy with our equipment, service, supplies, billing—anything—
let us know and we will make it right, right away.” – Chip Crunk, President & CEO
Customer Service, Supplies, & Billing
Our live customer care team is available Monday – Friday from 7am until 5pm CST to assist with service calls, supply orders, billing questions and more. They can be reached at 800-347-1955. Beginning Monday, March 18, 2019, to manage your account online, please access our ePASS ™ portal at www.RJYoung.com/ePASS. In the event you have trouble, please call us toll free at 800-347-1955 or email firstname.lastname@example.org.
Equipment ID Tags
In the coming weeks, an RJ Young team member will be coming to replace the ID tag on existing customer’s equipment.
Who is my contact?
While the company name will be changing, your account representative and service technicians will remain the same friendly face that you have learned to trust and rely on. If you are having difficulty getting a hold of your representative, please reach out to us at (800) 347-1955.
Here are some videos showing first-hand how RJ Young has helped keep businesses from all industries running efficiently and productively. RJ Young is looking forward to a seamless transition and providing you with the best products and services. Should you have any questions, please do not hesitate to contact us at 800-347-1955.