Disasters can take many forms when it comes to unforeseen actions that can be devastating to any business. You never think it will happen to you and that it is always the other guy or company. In March of 1998 the RJ Young Company experienced a disaster first hand that created a real “March madness”. The building that housed the corporate offices sustained damage from a fire that started in a print shop that was renting the back portion of the facility.
The damage was mostly smoke and water as the alarm system in the corporate office alerted the fire department and they were quick to act to minimize the damage. After evaluating the damage it was determined that the building would need to be gutted and rebuilt which would take about a year to complete. Employees were relocated to other facilities so as to maintain a seamless approach to our customers.
The fortunate thing was that the computer system and critical data files were saved and the information needed to continue business as usual was secure. We were lucky in that preparations had been made, through the technology available at the time, to maintain digital files and backups. This prevented any major interruptions in services and support of the customers.
As you look at all of the possibilities that have occurred from hurricanes, fires, tornadoes, and floods in just the past few years, there is a case to be made for minimizing the loss of key information and downtime through proactive information management. No matter the size of the business, without proper information management, you can be out of business with one incident. Do not let a real “March madness” happen to your business.