What Are Managed IT Services and Why Do Businesses Need Them

In today’s modern business world, technology plays a greater role than ever before. Employees are more connected, new devices are regularly introduced, and efficiency is improving. However, with new technology, there can be new needs and new risks to come. As a result, many businesses find it challenging to balance their wishes to improve technology implementation with the required investment of time and manpower.

This is where Managed IT Services can help a business bridge the gap.

What Are Managed IT Services?

Simply put, a Managed IT Service provider is a company that is responsible for the functionality of a business’s IT services and equipment. They maintain updated technology, while managing unpredictable conditions and tight budgets to help support the business’s needs.

Business IT services can be complicated. Often, existing internal IT staff struggle to keep up with the growing needs of businesses. As a result, companies are faced with the prospect of bringing in additional staff or looking for other solutions. Managed IT services is usually the obvious answer for budget-conscious businesses that want to ensure they have the best IT support available at all times.

Managed IT providers can address a wide range of IT needs including cybersecurity, helpdesk support, networking support, antimalware, email filtering, backup and disaster recovery, and more. Best of all, these services can be budgeted easily for businesses as they pay monthly or annually to retain the services of a managed IT provider. This makes projecting costs much simpler when compared with IT providers that charge on a per incident basis.

3 Benefits of Managed IT Services

So, what are the benefits of Managed IT Services and why should businesses consider hiring a managed services provider?

1. Greater Cost Control

Managed IT Services allow businesses to take greater control over IT costs. Instead of hiring new staff or enlisting the support of third-party IT support on a per incident basis, businesses can budget for the fixed monthly fees associated with Managed IT Services. Costs become less variable and businesses can then dedicate funds to other areas of the business without worrying about skyrocketing IT costs due to unexpected incidents.

The services delivered and managed by providers can also help reduce costs as a result of IT incidents. When businesses have the right tools and protections implemented, they can avoid some of the devastating costs associated with inadequate cybersecurity.

2. Room to Grow

When a small business operation quickly grows, so do their IT needs. The additional costs of hiring new IT staff can prove to be prohibitive for many businesses that are focused on growth. As an example, according to Indeed, the average IT professional in the United States earns more than $50,000 per year. Specialized IT staff can demand a salary much higher than that. Furthermore, finding and hiring these employees can be a challenge as they are in high demand. Fortunately, these considerations are not something with which growing businesses need to be concerned.

Managed service providers already have the necessary trained staff. As a business grows, their managed service provider can deliver the services required to meet their ever-changing needs. Even complex IT needs can be addressed by managed service providers, as they keep a range of skilled professionals on their staffs.

3. Better Service Made Simple

Businesses that do not use a managed service provider often have a wide range of vendors they may contact for various needs including printer supplies or software support. This can create confusion and frustration. Relying on one Managed IT Service provider ensures that the process is much simpler. All needs are processed through one centralized portal.

The same goes for managed IT support. Instead of trying to contact the right vendor for support, a helpdesk can be available for employees to reach out to in the event that they need help with their devices or programs. Utilizing just a single touchpoint, users will have no question about who to turn to in the event of an issue or a challenge.

Focus on Business, Leave IT to the Experts

Ultimately, business IT services should be in place to help businesses focus on what they do best rather than worrying about managing vendors or IT needs. Cybersecurity needs, networking needs, helpdesk support, and malware protection can all be delivered with one single service provider.

RJ Young is your one-stop shop to get exactly what you need when you need it, with no unpleasant surprises about functionality or cost. They can lighten the burden by providing end-user support with a phone call or click of a button. RJ Young can also assist your business with larger IT projects, create unique business solutions, and offer consulting services or staff augmentation to help you achieve your goals.

To learn more about Managed IT Services and the cost benefits of choosing a managed services provider, please contact RJ Young.