Billing Specialist

Submitted Monday, April 2, 2018

MAJOR GOALS AND RESPONSIBILITIES:

Accurately bill equipment & contracts in a timely manner; insuring that all procedures are adhered to at all times.

 

ESSENTIAL ACTIVITIES:

  1. Plan day/time management of paperwork.
  2. Setup new customer accounts and correct existing accounts when necessary.
  3. Bill all incoming sales orders and ensure all necessary paperwork is included.
  4. Setup computer billing of all contracts.
  5. Routine quality assurance checks of computer contract billing.
  6. Key credits on account when necessary.
  7. Research account issues and determine appropriate actions needed to correct issues.
  8. Effectively communicate with customers, both internal and external, to correctly answer questions.
  9. Make necessary outgoing calls to obtain meter readings necessary for billing.
  10. Generate and distribute daily invoicing.

 

PRIMARY PEOPLE CONTACTS:

Customers, sales representatives, warehouse personnel, retail & DMS personnel, and customer care representatives.

PERQUISITES:

High school diploma

Customer service experience.

 

 

 

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