IT Sales Specialist
Submitted Monday, September 25, 2017
Major Goals and Responsibilities
This individual will be responsible for prospecting for additional opportunities and business for managed network services and software solution sales with new and existing customers, while maintaining and upgrading current customer base. The individual will consistently meet and exceed monthly sales quota with acceptable profitability. The Business Solutions Specialist also will be responsible for conducting sales and product training as a means of cultivating opportunities through assigned Territory Sales Representatives. The Business Solution Specialist will also back-up the Office Manager when the Office Manager is out of the office. These responsibilities include taking customer calls, entering service calls in to our system(s). The Inside Specialists will also identify and refer sales opportunities tied to MFDs, Software, MPS, High Volume and potentially Facilities Mgmt of current customer base.
Products and Services
The selling of Managed Services contracts, network-related hardware, including PCs, servers, routers, switches, firewalls, and potentially telephony, as well as project labor for consultations and installations; moves, adds and changes, and on-going maintenance contracts. Specialty software to include Uniflow, Papercut, PSIGen, SmartSearch and Docuphase solutions.
50% Contacting current customers and prospecting for additional opportunities
20% Customer service and Account Reviews
10% Planning daily activities and territory management
5% Sales and product training and demonstration
15% Quotations and completion of Sales Orders
Prerequisites (i.e., education, experience)
Successful sales experience.
College degree desired.
A+, Net+ and/or MSCITP/MSCE certifications beneficial, but not required
Advanced computer knowledge is required.