In today’s modern business world, technology plays a greater role than ever before. Employees are more connected, new devices are regularly introduced, and efficiency is improving. However, with new technology, there can be new needs and new risks to come. As a result, many businesses find it challenging to balance their wishes to improve technology implementation with the required investment of time and manpower.
This is where Managed IT Services can help a business bridge the gap.
What Are Managed IT Services?
Simply put, a Managed IT Service provider is a company that is responsible for the functionality of a business’s IT services and equipment. They maintain updated technology, while managing unpredictable conditions and tight budgets to help support the business’s needs.
Business IT services can be complicated. Often, existing internal IT staff struggle to keep up with the growing needs of businesses. As a result, companies are faced with the prospect of bringing in additional staff or looking for other solutions. Managed IT services is usually the obvious answer for budget-conscious businesses that want to ensure they have the best IT support available at all times.
Managed IT providers can address a wide range of IT needs including cybersecurity, helpdesk support, networking support, antimalware, email filtering, backup and disaster recovery, and more. Best of all, these services can be budgeted easily for businesses as they pay monthly or annually to retain the services of a managed IT provider. This makes projecting costs much simpler when compared with IT providers that charge on a per incident basis.
3 Benefits of Managed IT Services
So, what are the benefits of Managed IT Services and why should businesses consider hiring a managed services provider?
1. Greater Cost Control
Managed IT Services allow businesses to take greater control over IT costs. Instead of hiring new staff or enlisting the support of third-party IT support on a per incident basis, businesses can budget for the fixed monthly fees associated with Managed IT Services. Costs become less variable and businesses can then dedicate funds to other areas of the business without worrying about skyrocketing IT costs due to unexpected incidents.
The services delivered and managed by providers can also help reduce costs as a result of IT incidents. When businesses have the right tools and protections implemented, they can avoid some of the devastating costs associated with inadequate cybersecurity.
2. Room to Grow
When a small business operation quickly grows, so do their IT needs. The additional costs of hiring new IT staff can prove to be prohibitive for many businesses that are focused on growth. As an example, according to Indeed, the average IT professional in the United States earns more than $50,000 per year. Specialized IT staff can demand a salary much higher than that. Furthermore, finding and hiring these employees can be a challenge as they are in high demand. Fortunately, these considerations are not something with which growing businesses need to be concerned.
Managed service providers already have the necessary trained staff. As a business grows, their managed service provider can deliver the services required to meet their ever-changing needs. Even complex IT needs can be addressed by managed service providers, as they keep a range of skilled professionals on their staffs.
3. Better Service Made Simple
Businesses that do not use a managed service provider often have a wide range of vendors they may contact for various needs including printer supplies or software support. This can create confusion and frustration. Relying on one Managed IT Service provider ensures that the process is much simpler. All needs are processed through one centralized portal.
The same goes for managed IT support. Instead of trying to contact the right vendor for support, a helpdesk can be available for employees to reach out to in the event that they need help with their devices or programs. Utilizing just a single touchpoint, users will have no question about who to turn to in the event of an issue or a challenge.
Focus on Business, Leave IT to the Experts
Ultimately, business IT services should be in place to help businesses focus on what they do best rather than worrying about managing vendors or IT needs. Cybersecurity needs, networking needs, helpdesk support, and malware protection can all be delivered with one single service provider.
RJ Young is your one-stop shop to get exactly what you need when you need it, with no unpleasant surprises about functionality or cost. They can lighten the burden by providing end-user support with a phone call or click of a button. RJ Young can also assist your business with larger IT projects, create unique business solutions, and offer consulting services or staff augmentation to help you achieve your goals.
To learn more about Managed IT Services and the cost benefits of choosing a managed services provider, please contact RJ Young.
The fast-paced, tech-savvy environment makes managed network services a smart move for startups and small businesses. Rather than scrambling to throw together digital infrastructure, fully managed IT services in Chattanooga, Tennessee provide professional-level expertise and security from day one. Below are three benefits of small business IT Services in Chattanooga, Tennessee.
Why a Small Business Benefits from Using Fully Managed IT Services
Starting off on the right foot in the digital environment gives a leg up to any modern business and represents a critical requirement for survival in a startup-oriented economy. Here are three benefits for small business IT Services in Chattanooga, Tennessee.
1. A Managed IT Provider Increases Security and Reduces Risks
Hackers dedicate their careers to breaching security. Businesses should meet this dedication with equal vigor. Managed IT providers give businesses the same level of professional cybersecurity as the leading tech companies.
When it comes to technology, small businesses are at a disadvantage and hackers know it. Since 2011, cyber attacks have increasingly targeted small businesses because they bank on the assumption that startups and family-owned operations will not have the expertise to thwart infiltration. This approach has worked up until now.
Managed IT services provide one prominent solution to this problem. One of the largest benefits of these services involves the ability to leverage professional experience and infrastructure without needing to make the costly investment to develop them in-house.
The IT industry is rapidly evolving and that is not set to change any time soon. Hackers continue to find more creative ways to make off with valuable data. The challenge of staying on top of all their tricks may stress and bloat a company’s security budget.
This environment creates more ways for critical details to slip through the cracks and create exposure. Conversely, there exist few problems which professional cybersecurity experts have not seen before. When it comes to small business IT services there is no excuse to slack on partnering with a reliable provider.
2. A Managed IT Provider Simplifies Compliance
Finance, healthcare, and manufacturing comprise the three largest industries of Chattanooga. Regulatory compliance is far more than just a buzzword or even a best practice in these industries. Legal requirements make it a priority.
Compliance regulations cover the storage, use, and transmission of data. When correctly followed, they provide a framework which guarantees the safety of employee, patient or consumer data; depending on the industry, these may range from encryption recommendations like in NIST, to legally mandated procedures such as in HIPAA. Failure to comply often involves costly fines or even lawsuits resulting from a breach.
Managed network service providers know regulatory compliance and can help streamline an organization’s achievement of the requirements. In the case of managed IT services, the burden of compliance gets shifted to the professionals. Small businesses can stop worrying.
3. Stay Focused and Boost Competitiveness
Small business IT services keep employees focused on what matters: making the business successful.
IT problems can disrupt productivity and can cause businesses to lose money because most businesses heavily rely on digital infrastructure. The smaller the business, the greater the potential impact. Rather than focusing on profitable strategies, employees spend time detangling problems and searching for the right fix.
Adopting fully managed IT services in Chattanooga, Tennessee also gives small businesses a competitive edge, especially in the city’s startup tech sector. The city where Coca Cola bottled its first drink has a reputation for innovation. Citywide access to fiber internet and investment into startup infrastructure has attracted workers and investors looking for the next big thing which will disrupt an industry.
This means small businesses need to present a professional digital face from the start. They must convey the same stability as established companies, along with the promise of agility and creativity not found in a larger company.
A broken website, half-functioning server – or worse, a successful hack – simply does not send that message. With the right managed IT provider providing seamless support, even startups can send the message that they take security seriously.
Managed Network Services Give Startups a Boost
Managed IT providers constitute a logical choice for startups and small businesses for many reasons, and those benefits are amplified for newer businesses. Professional experience in digital infrastructure and cybersecurity ensure that a business gets off the right start.
Sixty percent of small businesses fail with six months of a cyber attack, making managed IT services a vital component of every organization. Interested in ensuring the longevity of a business? Contact us today to see how RJ Young’s managed IT services can support your business’s success.
Finding a Huntsville Managed IT Services provider can be challenging, especially in the growing technology market.
A 2018 survey indicated that two-thirds of small businesses reported experiencing a cyber-attack in the twelve months prior. Unfortunately, that mind-boggling number is not a fluke. Hackers bet on a lack of experience within small businesses to secure their customer data and trade secrets. As more regions develop startup infrastructure like the Huntsville technology economy, these attacks will only grow more common.
An increasing number of businesses leverage professional IT services and support to avoid becoming a part of that statistic. Partnering with a managed IT provider will have many immediate benefits including freeing up employees for other strategic applications. Agility constitutes a critical ability in the fast-paced world of tech startups. Managed IT services can help provide this skill.
Technology Guide: What to Look for When Choosing a Managed IT Services Provider in Huntsville, Alabama
There are more than a dozen managed IT providers that operate in the Huntsville, AL area. This area had been recently called the tech hub of the South. Look for these three qualities in a managed IT provider to ensure you are making the best choice.
1. Modern and Well-Planned Facilities
One of the main advantages of using managed IT services includes cost-effectiveness. Outsourcing IT lets a small business gain access to newer technology and improved cybersecurity without the upfront investment which such infrastructure demands. A full service managed IT provider must be able to deliver on these points with a modern, robust network operations center.
Up-to-date facilities indicate a proactive approach to data security. Sophisticated automation technologies or artificial intelligence deployed in deep analytics represent two emerging capabilities in cybersecurity which clients can expect to see. These technologies create the flexibility to rise to the challenge of addressing security in a perpetually evolving digital environment.
Physical investments in redundancy and disaster recovery indicate a commitment to protecting against data loss. This includes considering physical location. A business in Huntsville, Alabama must consider infrastructure prepared to deal with flooding. Many people believe that living on a 100-year floodplain means that they will never see the historic flooding often mentioned in the news.
This means that such a disaster will catch most people off guard when it happens, and a good managed IT provider will consider this when planning its physical and cloud infrastructure.
2. Strong Hard and Soft Skills
The thriving tech scene of Huntsville, Alabama is ideal for attracting startups, but qualifications do not equal experience. IT professionals need a strong set of technical skills, and the ability to know what solutions are appropriate in different environments. IT deployment looks very different in the case of large corporations and small businesses. Leveraging IT solutions to meet the needs of small and growing companies often require the type of creativity and ingenuity which only come with experience.
Additionally, soft skills matter because small businesses often exhibit more specialization than larger ones. They often benefit from service programs which specialize in specific industries. A managed IT provider experienced in working with retail businesses will understand the needs of a retail business much better than one which primarily works with industrial manufacturers.
However, soft skills go beyond simply understanding the unique composition of a small business. IBM identifies deep skills like managing change, professional communication, and cross-platform integration as hallmarks of competent, reliable service. A managed IT provider may implement adequate cybersecurity for a business which can deepen client and vendor relationships, making the provider ultimately sustainable.
3. The Ability to Grow with a Business
Small business can pose particularly challenging IT requirements. They may have unusual business structures which underscore the demand for bespoke solutions. Small businesses constitute dynamic systems which experience change rapidly. Look for a provider who can keep pace with an organization as it expands, changes direction, and encounters unexpected circumstances.
A good clue as to a managed IT provider’s ability to scale lies in its approach to solutions architecture. Effective scaling relies on features like modular infrastructure, and this often manifests as a services catalog. A provider adopts software or processes which fit together like building blocks in this approach. The result creates a high degree of customization possibilities without needing to rebuild an entire system each time.
Scalability has advantages which sustain both the client and the provider. Scalability ensures long relationships with clients, deepening the value and support which a managed IT provider can achieve in the long run.
Looking for a Managed IT Provider in Huntsville, Alabama?
Huntsville, Alabama has made a name for itself as one of the fastest growing tech hubs in the US. Acquiring the IT services and support which a startup or small business needs can be a challenge. Also, it can be especially challenging in an environment that embraces a self-reliant and entrepreneurial spirit.
Managed IT services help small businesses put their best foot forward in the digital field. They ensure their most valuable data remains secure from day one. Find out how managed IT services can benefit startups and small businesses while providing excellent customer service. Contact a managed IT services professional today!
Businesses spend countless hours attempting to make their office compliant. Their team researches the best ways to become compliant and how to implement them, but just because they are compliant does not guarantee IT network security. As a business grows and new staff members come on board, employees must be taught about compliance and trained on recommended processes and procedures. Data must always be secure, but with recent cyberthreats, the bare minimum is not sufficient to protect a business – even if they meet compliance standards.
The Advancement of Technology
Cyberthreats have become more advanced and prevalent over the past few years, with the first data breach of 2019 occurring in the first 24 hours of the year according to Computer Business Review. Other large breaches from 2018 included industry giants like Facebook. It is more imperative than ever for businesses to secure their networks, which means exceeding compliance standards. The Chapter President of the Chattanooga chapter of ISSA puts it simply, “being compliant does not mean you are secure.”
There are several cases of businesses, who have networks that meet compliance regulations, falling victim to cyberattacks. A primary cause of this is businesses neglecting to realize the speed at which technology evolving. Though compliance regulations are updated frequently, they are often reactionary and are not updated as frequently as needed for true network security.
Employee Education Is Key
In addition to the proactive measures taken by a company’s IT team, employee education serves as another safeguard for a business’s network. IT professionals should conduct seminars with both new and current employees to educate them on potential threats and how to avoid them. They should also be taught how to keep mobile devices secure and why enforcing security is vital to the health of the organization.
Data breaches are so common now that Experian releases an annual Data Breach Industry Forecast, while the Information Security Media Group was formed to keep the public updated on the latest company breach updates. Staying educated and updated with these tools helps companies avoid putting themselves in situations similar to the breached companies.
Without proper precautions and education, technology can allow massive breaches in security systems to happen quickly via a misdirected email, an unsecured server, or even a disgruntled employee. Failure to have adequate safeguards can create liability for an entire company.
RJ Young’s IT team can help small to enterprise-level businesses achieve true security with IT services ranging from project work to full Managed IT Services. Contact RJ Young or call them at 800-347-1955 to find out more about how they can help protect your business.
Cyber security is a major concern for any business, from small mom and pop shops to major multinational corporations. In fact, it is estimated that cyber crime could cost users and businesses $6 trillion globally by 2021. That is a staggering figure that could seriously hinder the growth and operations of any business. Perhaps one of the scariest issues surrounding cyber security is that hackers are constantly finding new ways to attack devices and networks. Businesses must stay on their toes and work hard to eliminate threats before they become legitimate targets. To help prevent threats, IT professionals should be aware of the top IT security trends for 2019.
The Growth of IoT
IoT (internet of things) refers to the many different connected devices that are entering mainstream business. There was a time when businesses mainly had to concern themselves with basic connected devices like computers, multifunction printers, and other essential network devices.
Today, businesses need to consider things like connected speakers, smart assistants, tablets, smartphones, connected light switches, among a whole host of other devices. It is estimated that the IoT industry could grow by up to 15% year over year through 2020.
This poses an interesting dilemma for businesses and cyber security professionals. Do they embrace IoT and the potential risks that may be associated or ignore the rapidly growing trend? Businesses that hope to be a part of the future may not have much choice. Rather than ignore one of the biggest IT security trends for 2019, businesses should get ahead of this issue.
Cryptocurrency Mining Malware
Cryptocurrencies, like Bitcoin, were a part of the mainstream consciousness as prices reached all-time highs in late 2017 and early 2018. After a major crash in the value of cryptocurrencies, there was much less discussion about this modern investment and payment technology. However, cryptocurrencies have not disappeared and neither have the threats associated with them.
Although the value of cryptocurrencies, like Bitcoin and Ethereum, are not as high as they once were, they are still widely accepted online and still have potential for growth in the coming years. This makes cryptocurrency mining malware a very real cyber security threat in 2019 and beyond.
This form of malware is installed on unsuspecting devices without users being aware. It covertly takes control of processing power to mine cryptocurrency in the background while users complete normal daily tasks. This leaves less processing power for users to take advantage of and, in some cases, could lead to premature equipment failure. This ultimately costs businesses money as they replace devices much sooner than they should need to.
The Rise of Mobile Technology
The way people do business is changing. 80% of people are using smartphones today. In addition, more and more apps are being released that make doing business on mobile devices more efficient and effective. This is a huge opportunity for businesses, but could also become a major cyber security threat if handled incorrectly.
One of the biggest IT security trends for 2019 will involve employers embracing the mobile workforce and its associated challenges. How can employers ensure that devices are secure without holding their employees back with outdated security efforts?
Mobile employees will need the right devices to ensure they can do their job wherever they may be. This enables employees to do their best work at any time but, of course, companies must first embrace this technology.
Bringing Cloud Security Down to Earth
The business world may be on the edge of a data revolution. More and more businesses are moving data and services to the cloud. While this enables businesses to become more agile and move away from physical storage, it also introduces new security concerns.
When businesses move to implement cloud services, they must ensure that their organizational security is ready to handle this new technology. Luckily, cloud services can be made to be as secure as any other data storage method – as long as the right steps are taken.
There are also potential savings for businesses that choose to adopt cloud services. Large spaces for data storage equipment will no longer be required and associated costs, like electricity, can be cut as well. This cost-benefit will certainly make cloud security and implementation one of the biggest IT security trends for 2019.
Keeping Step with Technology and Cyber Security
Predicting technology and cyber security trends can be a challenge as the industry moves so quickly. It is impossible to say what the next great app, service, or device could be. However, having a trusted partner is essential to keeping up with the constantly changing technology landscape for businesses.
To learn more about the cyber security trends of today and tomorrow, contact RJ Young and learn about their managed IT services that can protect businesses from new threats, while allowing them to embrace new technologies at the same time.
Technology, in general, has been an important tool for businesses of all types. These days, it has become the norm to see smartphones, tablets, laptops, and other exciting technologies in modern business environments. Of course, with each new device that employees and employers adopt, there are new concerns that arise including compliance concerns, security concerns, and compatibility concerns. To help navigate the changing landscape of technology, many industry professionals are using Managed IT Services for legal service companies.
The expectations of IT staff have changed as much as the technology in offices. How does IT support for law firms services improve the service and security that firms can offer? This article will cover some of the most important points to answer that question.
Spend Money More Effectively with Managed IT Services
As more devices enter the offices of law firms and technology becomes more advanced, the duties of IT staff also become demanding. The cost of employing a full in-house IT staff can be significant with some IT managers earning over six figures. Of course, the cost of not having adequate staff could be more significant if law firm data security becomes threatened. Modern law firms must ask themselves if they have the resources to hire and maintain in-house talent.
When law firms trust managed IT services with many of their essential IT needs, they are able to more effectively spend their IT budget. Existing on-site staff can be redirected to tasks that will make the most difference within the business. Law firms without on-site staff can reduce their hiring plans and allocate that piece of their budget elsewhere.
There is also the benefit of having clear monthly costs dedicated to managed IT services for law firms. Instead of paying hourly wages as well as potential overtime expenses on top of equipment costs, law firms can count on one simple monthly expense. This is important when considering that in the digital economy also earn almost double average salary for other employees.
A Greater Focus on Compliance
In today’s modern connected word, IT services are about more than just making sure all devices are working correctly. Law firm data security is important to the competitiveness of a firm, the protection of client information, and compliance with applicable laws or regulations. A serious data breach for a law firm could be costly both with regards to money as well as reputation.
By shifting the responsibility for compliance to dedicated Managed IT services, law firms can trust that professionals are monitoring compliance standards and remediating any shortfalls. Most importantly, any changes to laws, regulations, or best practices can be followed and implemented quickly.
Managed IT services for law firms also offer 24/7, around the clock support because hackers don’t always wait for business hours to launch attacks. This level of support also allows software to be remotely updated to ensure security without interrupting business operations. Simply updating software could reduce one of the greatest security risks within a law firm and help ensure security compliance.
Embrace an Agile Work Environment
Technology and the way people work are constantly changing. Nearly 70% of people use their own personal devices to complete work tasks and businesses are embracing this change. What happens as new technology is introduced, new staff is brought on, and new offices are opened? All of these scenarios could become compliance and logistical nightmares.
An important role of managed IT services for law firms is to implement a device policy and ensure that the devices people are using are compliant with law firm security standards. The same goes for devices issued by the firm to employees including smartphones, tablets, or laptops.
Deploying new devices can be a time-intensive undertaking for IT staff that are already stretched thin. Managed IT services allow law firms to embrace agile work environments by deploying devices quickly, ensuring compliance, and verifying that all services are working as intended. This reduces downtime for employees and also allows other IT concerns to be managed quickly and effectively. On-site IT staff simply do not have the manpower to manage device deployments as well as other requests in the same way that managed IT services can.
Better Security, Exceptional Service, Lower Costs
Data security is always a top concern for law offices across the country. Balancing the use of new technologies with the need for client data protection is something that every law firm must address. Embracing new technology can allow for better service to clients as well as better efficiency, but a poorly planned IT strategy or overwhelmed IT department could turn into a compliance and security risk.
If you are interested in learning more about 24/7 managed IT services for your law firm, contact our team today.
Having reliable, accessible data and IT security are critical to business owners year round, but it is particularly so during tax season.
For an accounting firm, a server crash amidst the busy season could cost the firm thousands of dollars in opportunity costs. It can also cause other problems such as loss of customers, compliance violations, and a decrease in the firm’s confidentiality integrity. For business owners, a server crash and loss of data, such as tax files and receipts, during tax season lower their opportunity for tax savings.
There are 3 common misconceptions related to data backup and retrieval, which prevent both small and enterprise-level businesses alike from utilizing proper backup systems and increasing their IT security.
Data backups are time-consuming
Many business owners and office managers associate data backup with retaining physical copies of files on tapes, flash drives, or external hard drives. This redundant and time-consuming task can seem like a burden and is subsequently done infrequently. Fortunately, with the advancement of technology and cloud services, the time associated with backing up data has been significantly reduced. Computers can be set to automatically transfer files and data to a secure cloud, which removes the need for manual backup processes. This process ensures that the security risk associated with losing data remains low and allows employees to better allocate their time to other tasks.
Data backups are expensive
As with any new technology, early systems designed to make data backups simple were too expensive for most businesses. Today, almost every business is implementing a cloud security service to protect their data and provide additional network security to minimize the danger of a cyber attack and data loss. These systems are now affordable for most businesses because they have become common and have several variations.
Once cloud services became well-known, multiple vendors began offering them, which drove prices down. Additionally, these vendors offer several variations of cloud backup services that allow a business owner only to purchase the services they require for their business. These variations let business owners select a data protection plan that works for their company and avoid wasting money on unnecessary services.
Data is already being backed up
Most organizations have implemented a data backup system to protect their files at some point and, therefore, believe that their data is secure. Since the time of implementation, several different issues could have happened to the backup system causing data to be rendered vulnerable. Problems such as hardware malfunctions, servers rebooting and backup processes never being restarted, or backup procedures being designed but never implemented could all contribute to data loss and an increased risk for cyber attacks.
By using cloud services, hardware and server malfunctions are no longer a concern for businesses. Cloud services remove the need for employees to manually check backup systems and is automatically performing updates to ensure that security measures are always up to date and operating at peak efficiency. With its ease of use and increased security measures, cloud services are capable of providing better data protection than old backup systems.
These misconceptions may have been legitimate in the past, but with the development of cloud services, backups are simple, automated, and cost-effective. With cloud services in place, an IT security provider can get accounting firms up and running with minimal downtime and ensure that other businesses never lose data, letting both businesses save money and better protect their business.
To learn more about protecting your business’s data through cloud services, click here or call RJ Young at 800-347-1955.
In our digitally connected world, it has become easier than ever to conduct business. However, the connections people create among themselves and organizations online have also created a profitable environment for hackers who want to steal money, data, and disrupt business leaving business owners to wonder, how can Managed IT Services protect my company from VPN hacks & ransomware attacks? As technology continues to advance it is safe to say that threats from hackers will continue to grow hand-in-hand.
In recent years, hackers have been focusing on businesses and large organizations to maximize their profit potential. Last year, in just a single quarter, Maersk reported a $300M loss due to hacks and the costs associated. Of course, they are not the only business to be affected. Some companies may be unwilling to share details of hacks, which makes estimating the true scope of these hacks nearly impossible. Businesses of all sizes across all industries need to be wary of growing digital threats.
What Are Ransomware Attacks and VPN Hacks?
Both ransomware attacks and VPN hacks have become much more popular in recent years. These hacks are growing more and more sophisticated with each passing day. In fact, nearly 1 million new types of malware are released online every single day. Keeping up with hackers is a constant, ongoing battle.
Ransomware is, as the name suggests, a type of malware that requests a ransom. Of course, in order to demand a ransom, the hacker must have a hostage. In this case, the hostage is your valuable data that could include employee files, sales contracts, customer data, and more. Most ransomware attacks encrypt data and give victims a limited window of time to pay the ransom or lose their data forever. Typically, ransoms are paid in the form of hard-to-trace cryptocurrencies such as Bitcoin or Monero.
VPN hacks are much more sophisticated hacks usually carried out by large organizations rather than small hacker groups or individuals. Using a virtual private network (VPN) to protect your information is a great online security practice. However, a VPN is only as good as the security behind it. Using outdated protocols or simple security keys can make it easier for cybercriminals to access a VPN and the information or devices on the network.
The Best Offense is a Good Defense
No business is immune to hacking attempts. The question for business owners and managers should not be “if” a hacking attempt will be made but, rather, “when.” To be prepared for ransomware attacks and VPN hacks, prevention is key.
This is where managed IT services can make a world of difference. Caring for an entire company’s IT services is no small task. There are day-to-day maintenance activities as well as security patches, updates, and other preventative activities that need to be done. In many companies, these tasks are simply too much for a single salaried staff member. One missed update or patch could spell disaster as it is essentially an open door for hackers to walk through.
In addition to preventing against existing attacks, an IT service provider must constantly be learning and research to stay ahead of emerging threats. If all of this sounds like a lot for one person to take on, that’s because it is a lot for one person to take on. Instead, working with an entire team dedicated to IT services and protection against online threats means there are more hands on deck. Think about it this way: if you were going to move to a new house, would you try to move all of your furniture yourself or would you ask a few friends to come by and help?
Get Constant, 24-Hour Protection
When you are settling down for a night of rest, hackers on the other side of the world may just be starting their day. One of the main advantages to choosing managed IT services is that the team is available at a centralized help desk for whenever a problem may arise.
On the other hand, a salaried IT employee can only work so many hours. They need rest, vacation time, and time with their family. It is simply unrealistic to expect a single person to always be available when a problem may come up.
Should the worst occur and you need to restore services from a backup, managed IT services can begin work immediately and reduce total downtime. This is a level of responsiveness you simply cannot expect from in-house staff.
Protect Your Business with Managed IT Services
RJ Young has been providing managed IT services to small and enterprise level businesses for over 25 years. Their experience, professionalism, and dedication are essential for new and emerging threats.
Want to learn more about how managed IT services can protect against attacks on your business? Contact RJ Young today.
While high importance is placed on business threats such as phishing scams and security breaches, one of the most significant threats to companies is often overlooked. Natural disasters such as hurricanes, tornados, and flooding cause significant damage that most businesses are unable to recover from. Though natural disasters of significant size may be infrequent, when they hit, they can cause irreparable damage to unprepared businesses. FEMA recently reported that 40 percent of small businesses hit by natural disasters fail to recover from them. Some of these companies could have remained in business if their disaster recovery plans had included managed IT services. These management services for businesses include a pre-emptive set of strategies that help keep networks running and minimize recovery time.
Remote Data Centers
Natural disasters put buildings and their contents in jeopardy. Disasters such as the 2010 Nashville, Tennessee flood or the 2011 Huntsville, Alabama tornados, can devastate business facilities. Hurricanes and fires can devastate everything from equipment and documents to the very infrastructure of the building. An easy way to ensure documents in the building are safe is with remote data centers. These data centers are provided alongside managed IT services and allow documents to be remotely stored digitally. Not only do these services provide remote monitoring of data, they can digitally back up all documents from their remote data centers. If a company neglects to have digital copies of vital documents, they stand minimal chance of re-opening their business after a natural disaster. These remote data centers guarantee that documents are secure following such disasters.
Cloud Storage & Mobile Accessibility
Along with data being backed up remotely, another managed IT feature that helps protect data is cloud storage. When documents are digitized and placed in the cloud, they can be accessed anytime, anywhere, and from any mobile device. Though cloud storage may not have the capacity that the remote data centers possess, it is a great tool for storing files that are needed on a regular basis. Immediately following a disaster, managed IT’s cloud storage alleviates the stress of being unable to go into an office space to get documents and continue working. With managed IT’s mobile accessibility, employees can access their work remotely from their mobile devices, ensuring that the company does not fall behind due to uncontrollable circumstances.
Rapid Response Rate
When a company utilizes the services of a managed IT provider, they acquire an entire team of network experts. The disaster recovery services, offered by the provider, are put in place well before a disaster. When these systems are in place, the expert team is able to respond to any network threat rapidly. This minimizes network downtime and mitigates the chance of losing data. After a disaster occurs, the last thing a business needs to struggle with is fixing network problems. With managed IT services, businesses have a dedicated group of experts, whose sole task is to fix the network. This reduces network downtime and allows businesses to focus on repairing other problems such as infrastructure damage.
Learn More About Protecting Your Business
Discover how RJ Young’s Managed IT Services help prevent data loss and give you peace of mind during natural disasters. To discuss how RJ Young can create a disaster recovery strategy tailored to your business, fill out our contact form or give us a call at 800-347-1955.
For many businesses, the most secure and affordable way to handle their network is by utilizing an external company’s expertise. By using managed IT services, companies are able to focus on their business, while simultaneously meeting compliance and security standards. In the age of network breaches and cyberattacks, it is more prudent than ever for businesses to understand how managed IT compliance and managed IT security differ and why it matters.
The Ins and Outs of Compliance and Security
Prior to learning about the differences between managed IT compliance and security, it’s imperative to understand IT compliance and security.
Compliance Is External
“IT compliance is the business of making sure that everyone is following the rules. The question is, what rules are they compliant with?” – Chapter President of ISSA – Chattanooga
The external rules facing companies are typically found in the form of statutes or laws. These can be laws relating to specific industries such as the Family Education Rights and Privacy Act (FERPA) for Education or the Health Insurance Portability and Accountability Act (HIPAA) for Healthcare. Other standards are used as a means of risk management for national security. A prime example of this is the Payment Card Industry Data Security Standard (PCI DSS). This standard was put in place to protect credit card users from schemes.
Rather than focusing on the technical needs of the company, compliance is used for reporting purposes and aimed at meeting regulations to keep legally running their business. With hundreds of IT standards to meet, companies often enlist managed IT compliance services from another company. This decision allows them to focus more of their time and energy on their operations, while the IT services ensure the company’s IT network is meeting the benchmarks set by their respective regulatory committee to avoid paying fines that can reach up to $1.5 million per violation each year.
Security Is Internal
Whereas compliance focuses more on satisfying an external entity, security is about protecting the company’s internal network and confidential information. A company that provides IT security to businesses, when broken down into its simplest form, finds ways to mitigate any network issues and prevent harmful threats from ever occurring. Essentially, the company is hiring someone who has a broader range of capabilities and offerings to protect their business. While internal IT may have some ability to safeguard a business’s network, they may not have the manpower to handle a company-wide security threat. Managed IT services have teams dedicated solely to protecting the client’s entire company from threats. This kind of security guarantees that a business’s data and sensitive information is safer than it would be using the capabilities it possesses in-house.
The Security and Compliance Relationship
Compliance standards are all about ensuring companies are meeting certain levels of security in order to protect individual users on a national, and sometimes international, level. There is a certain level of IT security that a business inherently has when they are meeting regulatory compliance. From this stand point, security and compliance seem to go hand in hand with one another. While meeting the compliance benchmark may seem to provide a sufficient amount of security for a business, this is often not the case.
“Being compliant does NOT mean you are secure, as many recent breaches have shown.” – Chapter President of ISSA – Chattanooga
Meeting bare-minimum compliance standards in an effort to reduce costs associated with information security leaves a company vulnerable and highly susceptible to a cyberattack. Another reason to avoid simply meeting compliance targets is the ever-changing nature of Information Technology. A business is never truly finished protecting itself. Constant upgrades and improvements are being made to protect businesses from threats that are more adaptive and intelligent in design.
Why Managed IT Is the Proactive Solution
Compliance benchmarks, though they may be updated periodically, are reactionary in nature. After a large breach, action committees need to get additional laws and amendments passed to alter the original law. Unfortunately, this process takes time and requires evidence of need -such as a large breach- before it is enacted. Needless to say, simply being compliant prevents a business’s IT security from being up to date. As formerly stated, managed IT services help put a company’s focus back on managing their business rather than staying compliant. When a company employs the help of managed IT services for regulatory compliance, they acquire a team of IT professionals. This team uses its expertise to provide an advanced-network security program that not only meets compliance standards, but exceeds them. They proactively seek out potential hazards in the pipeline in an effort to eliminate any threat before it happens.
Is your business safe from the next wave of cyberthreats? Learn more about how RJ Young’s Managed IT Services can help your business stay secure and meet your industry-specific regulatory requirements by filling out our contact form or calling us at 800-347-1955.