We are halfway through 2018 and RJ Young is ready to help you meet all of your business resolutions that you may have forgotten about this year. Over the last few months, we have helped businesses identify ten ways to simplify their business, from outsourced IT services to having a one-stop shop for your office technology needs. Make 2018 the year you simplify your printing, technology needs, and improve your back up and disaster recovery methods.
Is your business ready for a disaster?
Resolution: Backup and Disaster Recovery
RJ Young felt the unexpected impact of a massive fire in March of 1998. Consequently, we understand what it’s like to lose everything and have to start over from scratch. FEMA says that more than 40% of businesses that encounter a disaster never reopen, and of those that do, only 29% were open two years later.
We survived our fire, and because of that experience, we are the best partner your business could have in preparing for disasters. Click here to read more in-depth about our fire disaster and how we used back up and disaster recovery to save important documents.
What Recovery Services Does RJ Young Offer to Help My Business Prepare for a Disaster?
RJ Young is prepared to help you prepare for a backup and disaster recovery scenario. You can trust us to help develop proactive backup solutions to increase your data protection and keep your business safe from the unfathomable. Additionally, here are some of the ways RJ Young can help you secure your critical business documents:
- Scanning Services
Replacing paper files with PDFs and digital documents can lead to more than just clearing up the clutter in the office. Furthermore, our customer support team will design a scanner plan and ensure that your equipment continues to run optimally. Another way to utilize our scanners is to scan all of your documents into your Document Management System.
- Don’t Have a DMS?
RJ Young can help you set up a customized Document Management System for your business, increasing your business continuity and ensuring that your critical documents are accessible anytime, anywhere. Learn more here.
- Supporting Copy
- Store Your Backups Offsite
In a business world that is rapidly changing, it is important to make yourself readily available. With RJ Young’s Managed IT Services, you can have an automatic offsite backup and disaster recovery solution for all of your critical files and systems. These offsite solutions include cloud backup solutions, public clouds, data recovery services, and solutions, and data protection.
What Kinds of Documents Should I Backup Offsite?
You know what you need to run your business and protecting those critical documents should be a top priority. You should have offsite data backups for documents including:
- Tax records
- Tax Identification Documents
- Employee Records
- Historical Financial Information
- Legal Agreements
- Customer Records
- And more
Transform Your Documents
You can trust RJ Young to manage the most critical components of your business – your files. Records, contracts, financial documents and more are safe from fires, floods and other disasters when they are digitally backed up offsite. Learn more about how RJ Young can help you transform your paper documents into digital files.
2018 is here, and RJ Young is ready to help you meet all of your business resolutions this new year. Follow along over the next few months as we help you identify ten ways to simplify your business, from outsourced IT services to having a one-stop shop for all your office technology needs. Make 2018 the year you design an office that runs efficiently and implement technology that powers productivity.
Resolution #1: Save on office supplies and waste less paper
Did you know that office printing can make up to 15% of a business’ annual expenditures? Fill up your printing queue with savings this year!
What are Managed Print Services?
Managed Print Services bring clarity and efficiency to everything related to your office printing needs. From saving paper and reducing waste to taking care of all your printer maintenance needs, Managed Print Services can save you time and money, so you can focus on growing your business.
Printers, Maintenance + Supplies … Streamlined!
Are your printing needs paper-jammed? Managed Print Services equipment, ongoing maintenance, and supplies. Imagine having what you need before you even know you need it—and eliminating expensive last-minute runs to the local office supply store. A quick call will bring printer maintenance professionals to your door when you need them.
You’ll never have to think about printing services—use your valuable time to focus on growing your business. Just don’t count on us to remember the donuts for staff meeting … that’s all on you!
Customize + Optimize with Managed Print Services
Managed Print Services include more than equipment and maintenance. You can customize the perfect printing solution for your office—and then track who, how much and when your team is printing, allowing you to optimize your printing resources.
+ See what department is using the most printing resources
+ Quarterly data reports give you insights into your company’s printing, allowing you to make critical adjustments to save money
+ User access allows you identify high-volume users, and restrict full-color printing and other costly uses
Trust Our Compliance Initiatives
RJ Young is industry-leading when it comes to keeping your data secure. Is your business required to follow FERPA, HIPAA or Sarbanes-Oxley regulations? RJ Young Managed Print Services brings the most up-to-date technology to create user accounts, rights management and authentication services.
Managed Print Services Save You Time, Money and Margin
See how much simpler your printing can be with Managed Print Services. Give yourself more margin to focus on growing your business while RJ Young’s team of printing experts take care of your printers, supplies, printing data, compliance, and more.
Learn more about Managed Print Services from RJ Young here.
All companies face challenges when dealing with paperwork, slowing down the flow of business information and productivity. The solution? An electronic document management system can organize and store your documents, eliminating paper-based file systems. However, in order to get the most out of a document management software investment, you need to understand that it’s much more than just digital file storage.
An electronic document management system incorporates solutions that enable your business to sustain the competitive advantage you’re looking for. Leveraging the full scope of document management can be concentrated around four solutions that will allow a business of any size to be more efficient, saving time, money and contributing to the overall growth and success of your business.
- Enterprise Content Management
To fully implement electronic document management, it is important to assess all of your essential strategic business goals. Enterprise Content Management or ECM, provides you with the solution to properly manage your content. Different strategies and tools can be implemented, giving businesses new ways of capturing, archiving, and routing document data. Customizable to meet your company needs and business problems, ECM is the primary component to eliminate inefficient paper processes.
- Document Process Mobility
In a business world that is rapidly changing and adapting to new electronic advancements, it is important to make yourself readily available. Electronic document management provides users anytime, anywhere access to your documents through smartphone or tablet devices. Files can be easily located and optimized through any web browser platform. You can also execute workflow commands, continuing the flow of business information, even when you’re not in the office.
- Business Process Automation
Replacing paper files with PDFs and digital documents can lead to more than just clearing up the clutter in the office. Business Process Automation is a solution that can make your daily processes cost-efficient, accessible and error free. Automated document workflows enable organizations to manage project tasks more efficiently by attaching business logic to documentation. Document workflows allow for process consistency, productivity level improvements and change in the dynamic of how people work with critical business information.
- Capture Workflow
Storing your documents digitally will surely keep everything organized and in one place. But storing them effectively and knowing how to find the necessary data is the key to document management. With an electronic document management system, you can not only name and categorize your documents, but also set up templates with character recognition, extracting critical information from your stored files or searching within them by keyword and phrase. Every business has important emails, faxes, scanned images and other digital records. By integrating existing office equipment—such as printers and scanning devices—you are able to capture and distribute documents and effectively control the flow of information.
While electronic document management is a solution for organizing and storing documents, it is also equipped with powerful and unique tools that streamline process performance. These value-driven solutions enable organizations of all sizes to save time, reduce cost, increase productivity and make collaboration more effective across all business applications. When evaluating document management software and the impact it can have on your organization, consider the full spectrum on how it can take your business to the next level.
Almost every business handles paperwork—from invoices, to forms, to even contracts. As your business continues to grow, paperwork starts to pile up, slowing down the flow of business information and productivity. As a result, this creates storage and retrieval issues, as well as increases costs and ineffective collaboration between workers. These are challenges that any business can face, especially in areas like human resources, accounting, or any other paper-reliant department. The solution is simple – eliminate business inefficiencies in your organization today by implementing an easy to use digital storage method. Small business document management can provide countless benefits.
An electronic document management system can provide companies of any size with the tools designed to increase efficiency, leaving your business a step ahead in the competitive market. With all of your business-critical documents in one central location, the entire company gains immediate benefits.
Three Reasons Why Every Small Business Needs Document Management Solutions:
1. Increase Productivity
Focus more on the business and less on the paperwork. Electronic document management systems provide a digital alternative to paper-based workflow, instantly boosting productivity. To start, it can give business owners a look into the daily processes of each department, providing decisions makers with information on where operations are struggling. Electronic document management also improves customer service by creating a filing system where records can be found instantly.
2. Business Continuity
There’s no telling what tomorrow will bring. That’s why having an effective backup and recovery strategy is essential to any business, regardless of size or industry. Hidden through multiple levels of robust security, an electronic document management system provides that safety net companies are looking for. It can keep years’ worth of information in an additional off-site location, which is automatically updated and secure from natural disaster or theft situations. Backups can also be performed frequently to ensure all new information is secure for a worry-free recovery process.
3. Effective Collaboration
Document sharing and collaboration is made simple with electronic document management. Electronic document management systems ensure that every document gets to where it needs to be and that the wrong people don’t see it. Users can track who has viewed or modified records through a live audit trail. Users can also access business documents from any mobile device, creating stress-free retrieval and providing the option to work out of office while still collaborating with colleagues, customers or partners.
Electronic document management makes it easy for businesses to store and access files from a single, centralized location. Implementing an electronic document management system will not only save paper, time, and money, but it enables users to focus on the work that really matters.
Choose RJ Young for Document Management Software
Regardless of industry, any office can benefit from implementing document management solutions into their organization.
To learn more about how RJ Young can help increase your office’s security and efficiency, fill out a contact form or give us a call at 800-347-1955.
If you are like most law firms, you have a room dedicated to boxes and boxes of case files and in many instances, off-site document storage, where recurring monthly fees cut into your firm’s profits. These files are the backbone of your law firm’s intelligence and livelihood. So, why are you leaving a critical aspect of your businesses at risk and reducing your profits?
Below are three reasons why you should make your law firm’s case files electric—and ditch the law firm file room and off-site storage.
- Your client’s information is not secure.
Access to sensitive legal documents and client information is difficult to manage with confidence when working with paper files. With compliance standards evolving at a rapid pace for all industries, including law firms, ensuring access to documents and files is secure and tracked is escalating in importance for your business and your clients. When case files are only manually maintained—and shipped off-site for storage—confidentiality can never truly be guaranteed.
- Paper files are not backed up for disaster recovery.
When disaster strikes your business (or your off-site document storage facility) without warning, you will not have time to rescue those boxes of paper files from fire, flood, tornado or even a leaky roof or burst water pipe. Duplicate copies in multiple file cabinets simply will not protect you from losing business critical data. Paper files put your law firm at risk of being unarmed with client files, evidence and data needed to win your case.
- Information is not accessible outside of your office.
Your legal case is moving at the speed of modern, mobile business and you must ensure that you are armed with evidence in your law office, at your client’s office or—most importantly—in the courtroom at all times. Paper files are not accessible anywhere other than in the legal file room. Digital files can be accessed and managed from anywhere, at anytime, securely.
- Off-site storage fees & real estate for filing cabinets is eroding your profits.
Last, but not least, you are operating a business for profit. Recurring monthly fees for off-site storage add up quickly, as does the cost per square foot on the lease for your law office. Digitizing files is less expensive and will help boost your bottom line for the long-term.
Many cost-effective document management software tools exist today that allow you to scan old case files, store, retrieve, manage and share those documents electronically, from anywhere at anytime. This allows you to secure your law firm’s client data, ensure case files are backed up for disaster recovery and you have the information available to win your case—anytime, anywhere.
Don’t wait! Learn about electronic document management of case files, ditch your legal file room AND off-site document storage.
Jason Stringer, Account Sales Representative, IT Services
Jason champions productivity and efficiency through integrating hardware and software solutions into workflows helping customers solve business challenges. Studying Business Administration, Jason attended Calhoun Community College. He is based out of the Huntsville, Alabama office.
Document management to minimize impacts of business disasters.
Businesses continuity planning increases in importance as businesses of all sizes must recover from disasters more quickly today that in the past to meet customer demands. With the average 3 drawer filing cabinet holding 18,000 sheets of paper, significant amounts of critical business information is in jeopardy when digital document storage and back-up systems are not in place.
What is a disaster?
Businesses should be aware that many hazards they face today could results in a disaster to operations and information. Disasters born out of natural occurring events like tornadoes, floods and hurricanes spring to mind for most people. But consider the impact of widespread illness or pandemics, human-caused events such as acts of violence by people and acts of terrorism and technology-related failures or system malfunctions.
What documents are critical to digital storage & back-up?
Critical documents may be described as those vital to your organization’s survival and to the continuation of business operations.
- Sensitive to downtime
- Fulfill legal or financial compliance
- Key to maintaining market share and reputation
- Safeguard an irreplaceable asset
Examples of such documents are invoices, contracts, customer records, patient data, audit documentation, research reports, intellectual property and more. Conducting an analysis to identify critical business functions can help identify the critical business documents.
What are consequences of losing document information?
- Lost Revenue
- Delayed Revenue
- Increased Expenses (recreating documents, overtime, outsourcing, etc.)
- Regulatory Fines
- Decrease in Customer Satisfaction
- Loss of Customers
- Loss of New Business
What is document management?
Document management systems allow businesses to scan, store and manage document information digitally so that the information is accessible from any device anywhere.
Business owners — and homeowners alike — are advised to purchase insurance against the possibility of loss or damage of physical property as the result of fire, flooding, a tornado, a hurricane, or other act of Mother Nature and even liability insurance to provide protection from potential legal threats. However, most do not insure the most business crucial part of their business — their data.
In addition to insuring physical property and liability risks, it pays to take the necessary steps required to ensure the safety of — and ready access to — financial information, customer information and other data necessary to running your business through effective data back up systems.
Today, data back up systems are simple, automatic and cost-effective for small and medium size businesses (SEE BLOG POST “LOST DOLLARS.”). Whereas, the cost of not having a back up system in place can be astounding or even devastating:
- 94% of companies suffering from catastrophic data loss do not survive. 43% never reopen and 51% close within 2 years. (University of Texas)
- 70% of small companies (fewer than 100 employees) that experience major data loss go out of business within a year. (DTI/Price Waterhouse Coopers)
- 30% of all businesses that have a major fire go out of business within a year and 70% fail within 5 years. (Home Office Computing Magazine)
The stats are scary, but really unnecessary given the accessibility of back up systems to businesses of all sizes. Don’t be in the 94% of businesses that would not survive—investments in reliable data back up systems are some of the most critical and frequently used “insurance policies” you could acquire as a business owner.
Brantley Pearce – Director of IT Services
Brantley leads a team of IT professionals whose primary goal is to help organizations use their IT resources in a way that helps them proactively maintain their network and allows them to be more productive. He joined RJ Young in 2005 but has been in the IT industry for almost a decade. Brantley is originally from Houston, Texas and works out of our Nashville, TN office. In his spare time he volunteers for multiple organizations. Brantley is married and has two daughters.
Disasters can take many forms when it comes to unforeseen actions that can be devastating to any business. You never think it will happen to you and that it is always the other guy or company. In March of 1998 the RJ Young Company experienced a disaster first hand that created a real “March madness”. The building that housed the corporate offices sustained damage from a fire that started in a print shop that was renting the back portion of the facility.
The damage was mostly smoke and water as the alarm system in the corporate office alerted the fire department and they were quick to act to minimize the damage. After evaluating the damage it was determined that the building would need to be gutted and rebuilt which would take about a year to complete. Employees were relocated to other facilities so as to maintain a seamless approach to our customers.
The fortunate thing was that the computer system and critical data files were saved and the information needed to continue business as usual was secure. We were lucky in that preparations had been made, through the technology available at the time, to maintain digital files and backups. This prevented any major interruptions in services and support of the customers.
As you look at all of the possibilities that have occurred from hurricanes, fires, tornadoes, and floods in just the past few years, there is a case to be made for minimizing the loss of key information and downtime through proactive information management. No matter the size of the business, without proper information management, you can be out of business with one incident. Do not let a real “March madness” happen to your business.
Tax season is upon us and companies and individuals alike are sharing in the preparation of filing taxes including finding and organizing supporting documentation for deductions and expenses. For some, the task of retrieving documents can be a task easily accomplished. For most, this can be a time consuming, almost insurmountable, event.
According to the IRS¹, there are five tips you should follow for individuals:
1. Normally, tax records should be kept for three years.
2. Some documents — such as records relating to a home purchase or sale, stock transactions, IRA and business or rental property — should be kept longer.
3. In most cases, the IRS does not require you to keep records in any special manner. Generally speaking, however, you should keep any and all documents that may have an impact on your federal tax return.
4. Records you should keep include bills, credit card and other receipts, invoices, mileage logs, canceled, imaged or substitute checks, proofs of payment, and any other records to support deductions or credits you claim on your return.
5. For more information on what kinds of records to keep, see IRS Publication 552, Recordkeeping for Individuals, which is available on the IRS website at http://www.irs.gov or by calling 800-TAX-FORM (800-829-3676).
This list sounds easier than done and for individuals but imagine what it is like for businesses. Studies show that professionals spend more than 18 minutes locating each document². Now multiply times the number of documents could equal more than 21% lost in an organization’s productivity³!
By leveraging a document management system, filing taxes can be a less time consuming and stressful time of the year. Not only can you easily file supporting documentation, but it can be easily retrieved, backed up, and securely stored—with a mouse click or two.
RJ Young can show you how to make finding documents a little easier and tax time—less taxing.
Mark Turner – Director of Software Services
Mark is responsible for the software sales and implementation teams. He has worked for RJ Young since 2013. Combined he has over 16 years of experience in the industry where 9 years were in IT and 7 years were in software. Mark works out of our Nashville, TN office and is originally from Montgomery, Alabama. In his spare time he volunteers for the United Way and enjoys kayaking, photography and craft beer.
In today’s business world, companies are asking themselves how they might cut costs while improving efficiency to increase the bottom line. What most companies are not looking at would be the time and expense it takes to truly manage information.
When we think of document management, we immediately think about converting paper documents to digital documents. However, that is only part of the challenge because information comes in a variety of flavors. Email, file servers, cloud solutions, Enterprise Resource Planning (ERP) systems, and Customer Relationship Management (CRM) systems, to name a few, all contain vital pieces of information needed to run a business but are also part of the problem. According to Gartner, employees spend an average of 18 minutes to locate each business document¹, resulting in a loss of 21.3% of organization’s total productivity². Couple the loss of productivity with other factors such as increased server farms for storage, risk of outdated versions of documents, data loss, and security breaches, it begs the question of how might we fix this problem.
So how do I know a document management solution is right for my business? Ask yourself these 5 questions:
- Do you have to search multiple systems to find information (i.e. email, filing cabinet, “My Documents,” ERP)?
- Do you have latest document version conflicts (i.e. not sure the last email attachment had the updates)?
- Has someone inadvertently deleted or made changes to your files?
- Have you lost a file due to misplacement or hard drive crash?
- Have you recreated a lost document?
A document management system (DMS) can enhance collaboration and increase the speed of decision making by simplifying the ability to search, retrieve, and archive information. By utilizing a DMS, companies are improving efficiency by 30%³ and realizing a 400% ROI in just 5 years*.
I ask you, can you afford to NOT explore a document management system for your business?
¹Gartner, ²IDC, ³AIIM, *IDC