IT services are among the most important services a business requires in today’s connected, digital world. Millions of malware threats are released every year and the time required to manage, update, and patch all devices used within the business is far greater than a few years ago. For many, having in-house IT services makes sense. There is always someone in the building that can assist with any issues that may arise. So, if this solution is the right one, why are so many smaller businesses opting for managed IT services?

What are the differences between these approaches? Which one makes sense for businesses that need quality IT services that meet their needs and budget? Let’s take a look at managed IT services and compare them with in-house technicians to help your business choose the right service provider.

What Are Managed IT Services?

Managed IT services may be a new concept to some businesses who have always had dedicated, in-house IT services. With communication technology making major leaps forward, many businesses have discovered that quality service does not necessarily mean the IT technician has to work in the same building.

With managed IT services, a dedicated provider delivers service, support, and advice to a number of companies. If the cost of IT services is spread out among a number of businesses, then a larger team with better services can be provided at a lower cost to individual businesses. For small and medium-sized businesses that may be running on razor thin budgets, this price makes managed IT services very attractive.

Is There a Cost Benefit?

When any business is considering managed IT or an in-house technician, there are several reasons why they make their final decision, but the main contributor is cost. IT services are important for every single business of any size and people who offer those services are in high demand. In fact, the salary of a management level IT professional can easily exceed $100,000 per year, plus benefits. That is a huge cost to small business owners and businesses of any size.

Small business managed IT services are usually less costly than hiring in-house IT services. In addition, the cost of managed IT services typically includes services that even the best in-house technicians cannot offer. Services like after-hours support, network monitoring, malware protection, and more are all offered by managed IT services. Not to mention, with managed IT services, your business can count on support every single day. A single in-house technician has to sleep, go on lunch breaks, and take vacation. During those times, they may be unavailable, and, therefore, cannot always be relied upon.

Keep Up With Changing Technology

One look around your office can reveal that technology has changed dramatically. Having managed IT services helps ensure your business is ready for changing trends.

You have likely heard the phrase, “Jack of all trades, master of none.” No phrase is a better description of in-house IT technicians. Most are very skilled at what they do, but it is nearly impossible to provide adequate IT services without several people collaborating. Remember, IT services encompass network security, device deployment, software updates, issue resolution, employee support, malware protection, and more.

With managed IT services, you get an entire team of people working to help you. No single person is expected to be a master of all areas of IT services. When you have managed services for your business, you can count on getting responsive support from knowledgeable staff, no matter what the concern may be.

What other options do businesses choose for IT?

Small and mid-sized business often have a friend, family member, or a ‘guy they know’ handle their technical support. When it comes to cost and scheduling, consultants are often the worst possible option for a growing business. Consultants will charge for everything they can, and friends and relatives aren’t always the best option when it comes to managing your business. Bringing a friend or relative into the workplace can cause issues internally. Friend and relative relationships aren’t always conducive to a company’s work environment. Choosing a managed IT partner limits the cost for support and implementation, and eliminates a lot of the issues that hiring a friend or a family member brings into an office setting.

Which IT solution is best for my business: The Verdict

Having an in-house technician dedicated to your business and only your business may seem appealing at first. However, when comparing in-house services with managed IT services, there is a clear winner. Managed IT services offer better support, greater expertise, and a lower cost to businesses than alternative options.

Small and medium-sized businesses have little room for spending in excess. Choosing managed IT services over an in-house technician can have a dramatic influence on your business’s bottom line. That additional money can be reinvested in other areas of the business. This ensures that you can make all areas of your business stronger. At RJ Young, we have over 25 years of experience providing exceptional IT services to businesses of all sizes.

Still unsure if managed IT services are the right move for your business? Learn more about the benefits of choosing managed IT services and consult with us about your unique needs.

The Education industry has created amazing developments all over the world.  For that reason, if anyone deserves the opportunity to make things better for themselves, it’s Education. Document management and workflow technology in education solutions have been designed specifically to pair with the technology the customer already uses.

Once implemented you’ll be able to translate paper-based files into electronic documents and usable data. Benefits from these solutions include operating more efficiently, securely, uniformly. Each available option can be customized for the customer and can be seamlessly integrated into their current processes, also keeping every budget in mind.

Automate workflows to work smarter and faster

Automated workflow solutions help you manage files, student records, and other data securely while eliminating unnecessary labor, supplies, human error – and filing cabinets!

Education institutions use a lot of paper.  On the administration side alone, imagine having to file or index, scan, rename and save each piece of paper, individually.

Is security at stake when files are mis-keyed, lost, or printed publicly?
Are other objectives put on the back-burner due to lack of time?
What if your staff could get that time back? 

Document management solutions can address these issues by:

  • Automatically renaming and routing scanned papers where they belong in your student information systems
  • Digitally submitting and processing forms for you
  • Digitally storing and securing filing cabinet contents with immediate access to this information

Customers are left with secure, reliable data and a more efficient office by unifying processes across the board. This will improve student and employee experience.

See how Ole Miss digitized over 100 years of sports memorabilia using an automated workflow solution.

Our webpage on workflow solutions has more information on how these systems can also integrate with mobile devices, back up files, and help with your green initiatives.

Reduce your printing spend and paper waste

Schools, colleges, and universities are all daunted with paper waste and uncontrolled printing, which hit the budget hard.

Thankfully, these cost savings opportunities are tackled by RJ Young’s output management software solutions.

Some indicators that your school could benefit from an output management software solution are:

  • Lack of cloud-based printing, which limits print access
  • High overage fees or costly print volume
  • Poor visibility on individual user’s print volume
  • Inability to control users’ print volume
  • Student services and guests pay to print documents

Other education technology tools, like automatic test grading solutions, not only grade tests.  The test grading solutions can also analyze data from surveys, forms, evaluations and paper assessments.

The test grading solution collects information quickly and accurately, without the need for special paper or additional scanning equipment.  Even more, these results can be fed into a range of statistical reports with advanced filtering and comparisons.

Is this just a luxury? Not at all. Schools get more out of what they spend while spending less. Institutions using these features say the solution pays for itself, and report saving thousands each year on hardware, (Scantron) forms, etc.

It also gives time and energy back to the staff, who can pay that forward in the classroom.

Contact us for more information or a free demo on any of these that sound like they might help your school.

Managed Print Services in Schools

Issues with your can put everyone behind.

Previously, Vanderbilt Law School’s printers weren’t holding up to their workload causing service to decline.  These issues ate up time and resources for students, staff, and, as a result, the IT Team.

“With MPS through RJ Young, we were able to get everyone on one page and fix our internal and vendor issues, as well as consolidate our devices – which lowered our cost and eased support for our team at a price we were comfortable with.”            – Director of IT, Vanderbilt University Law School

In areas where each department is responsible for purchasing their own equipment and supplies, you typically end up with:

  • A melting pot of vendors, charges, and waste
  • Overwhelmed IT trying to manage numerous brand requirements and their networking issues
  • No visibility to compare print volume or spend as a whole

Studies show that up to 30% of miscellaneous spend per year is due to unknown printing costs. Managed Print Services helps put that money back in your pocket.

With ONE customized plan, ONE monthly invoice, and ONE fee that includes your equipment, toner, maintenance, parts, and other supplies, you’re able to budget and account for your print costs.

See How RJ Young Can Help You Manage Your Print Services!

RJ Young is ready to help you meet all of your business resolutions that you may have forgotten about this year. Over the last few months, RJ Young has  helped businesses identify ten ways to simplify their business, from outsourced Managed IT Services to having a one-stop shop for your office technology needs. From small business promotional items to large scale interprise level marketing campaigns, RJ Young can do it all!

Let RJ Young help you simplify your printing and technology needs. Read more about how they can help you grow your brand with custom brand promotional items.

Promotional Items = Fantastic ROI

Do you see other brands thriving with their logo on everything from ballpoint pens to custom water bottles? Do you feel like promotional products are too expensive, or don’t offer enough ROI for your business?

Actually, promotional items can generate up to 50% more recall rate for potential customers than traditional media buys! Take advantage of every opportunity to promote your business with personalized promotional products at trade shows, fundraisers, workshops and more. RJ Young’s team of specialists can work with you personally to find the best promo products to meet your goals, budget, and timeline.

But I Don’t Know Where to Start with Promotional Items …

RJ Young’s Promotional Specialists can help you identify the best marketing swag you can create based on your industry, event, budget, timeline and other key factors. You can be as involved as you want–from just giving them your logo to submitting full designs.

Don’t have an in-house designer?

No worries, from artwork to custom logos, RJ Young has you taken care of. Their in-house graphic designers will work with you personally to create the perfect art piece for your business promotional item. Their team of specialists offers step-by-step assistance throughout the entire print process for a customized and personal approach to printing.


3 Steps to Brand-Changing Promotional Items

Accelerate your brand’s recognition with promotional items from RJ Young. It’s this simple!

Step 1: Contact RJ Young by phone, email, live chat, and fill out a contact form!

One of RJ Young’s Promotion Specialists will contact you personally about your quote to begin your personalized step-by-step process that understands your goals, budget, and timeline.

Step 2: Submit your logo.

Give them your logo, brand standards, and messaging and they will take care of the rest! Whether you are a small business or enterprise level business, their specialists will make sure that all items meet your standards throughout the process.

Step 3: Watch Your Brand Grow

Do you find yourself customizing business cards, brochures, posters, and more for different team members or locations? RJ Young’s specialists make sure that your step-by-step experience is a positive one quality promotional materials, your brand awareness will only grow faster. See your brand everywhere!


Make Life Easier with Small Business Promotional Items & Interprise-Level Items with Brand Central Site 

Make life easier with a custom Brand Central Site. Let RJ Young create a personalized portal for your business. Their team of in-house designers will work with you to upload templates, brand standards, business cards, brochures, and any other products you decide for your company to access and customize whenever they need to. Each user will have individual log-ins for the store and the ability to personalize their order themselves through the site.

Your customized brand central will be home for all your marketing requests. Upload your brand standards, marketing materials, promotional items, apparel and more. All users need to do is log in, select the items, and order, we will take care of the rest. This helps you save money by not having massive inventories laying around on site and save time by having everything in one central location. No more email chains to keep track of. RJ Young can also customize your portal to look like your current website or any other way you like. This way users may not even notice they are using a different site!

How is This Better Than Ordering Off the Internet?

You’re busy! You have so many decisions to make. Let the experienced team at RJ Young handle this for you. Give them your goals, budget, and timeline; they can take it from there.


What Kind of Promotional Items Does RJ Young Offer?

RJ Young offers a full suite of promotional items perfect for your business, including:

  • Awards and Employee Recognition
  • Banners
  • Business cards, letterhead, and other stationery
  • Drinkware
  • Portable Chargers and Technology Products
  • Popsockets ®
  • Shirts, jackets, hats and other wearable
  • Stress Balls
  • Tote Bags
  • Writing and Office Supplies
  • Yard signs, window clings, and other custom signage
  • And much more!

Don’t see what you need? Browse the Promo Shop or let RJ Young know and their experienced team has an extensive selection of products, from traditional to trendy, for you to choose from and we work with many manufacturers to source exactly what you want – to reach YOUR target audience.


Getting Started with RJ Young’s Promotional Products & Apparel 

Get started growing your brand with promotional items today by completeing a contact form or vistiting RJ Young’s Promo Shop for 24/7 access to everything promotions. Browse options, upload artwork, see virtual proofs and more!

We are halfway through 2018 and RJ Young is ready to help you meet all of your business resolutions that you may have forgotten about this year. Over the last few months, we have helped businesses identify ten ways to simplify their business, from outsourced IT services to having a one-stop shop for your office technology needs. Make 2018 the year you simplify your printing,  technology needs, and improve your back up and disaster recovery methods.

Is your business ready for a disaster?

Resolution: Backup and Disaster Recovery

RJ Young felt the unexpected impact of a massive fire in March of 1998. Consequently, we understand what it’s like to lose everything and have to start over from scratch. FEMA says that more than 40% of businesses that encounter a disaster never reopen, and of those that do, only 29% were open two years later.

We survived our fire, and because of that experience, we are the best partner your business could have in preparing for disasters. Click here to read more in-depth about our fire disaster and how we used back up and disaster recovery to save important documents.

What Recovery Services Does RJ Young Offer to Help My Business Prepare for a Disaster?

RJ Young is prepared to help you prepare for a backup and disaster recovery scenario.  You can trust us to help develop proactive backup solutions to increase your data protection and keep your business safe from the unfathomable.  Additionally, here are some of the ways RJ Young can help you secure your critical business documents:

  1. Scanning Services

Replacing paper files with PDFs and digital documents can lead to more than just clearing up the clutter in the office.  Furthermore, our customer support team will design a scanner plan and ensure that your equipment continues to run optimally.  Another way to utilize our scanners is to scan all of your documents into your Document Management System. 

  1. Don’t Have a DMS?

RJ Young can help you set up a customized Document Management System for your business, increasing your business continuity and ensuring that your critical documents are accessible anytime, anywhere. Learn more here.

  1. Supporting Copy
  2. Store Your Backups Offsite

In a business world that is rapidly changing, it is important to make yourself readily available.  With RJ Young’s Managed IT Services, you can have an automatic offsite backup and disaster recovery solution for all of your critical files and systems.   These offsite solutions include cloud backup solutions, public clouds, data recovery services, and solutions, and data protection.

What Kinds of Documents Should I Backup Offsite?

You know what you need to run your business and protecting those critical documents should be a top priority. You should have offsite data backups for documents including:

  • Tax records
  • Contracts
  • Tax Identification Documents
  • Employee Records
  • Patents
  • Historical Financial Information
  • Legal Agreements
  • Customer Records
  • And more

Transform Your Documents  

You can trust RJ Young to manage the most critical components of your business – your files. Records, contracts, financial documents and more are safe from fires, floods and other disasters when they are digitally backed up offsite. Learn more about how RJ Young can help you transform your paper documents into digital files.

Are you paying too much for your old small business printer copier? Have you thought about updating your office printers and copiers to newer, faster—even cheaper! —models.

You may think that you are saving money by keeping your old small business printer copier, but you can gain efficiencies by updating them to new models.

Here are four ways new model printers save you money:

1. New Printer and Copier Models Use Less Energy

Lower energy costs have twofold benefits – they save you money, and they are better for the environment.

2. Supplies Cost Less for Newer Machines

More efficient toner usage and more paper options mean significant savings. Print more in-house with more paper options, saving you the cost of using another print shop.

3. Cost of Ownership is Lower

With the savings in energy, toner, and other supplies, newer machines cost less to maintain over time—decreasing your overall cost of ownership when it is amortized across these areas.

4. More Software Compatibility

More modern technology in updated small business printer copier products connects to faster, more intuitive software programs in your computers. Printing and copying become faster and more connected to your workflow, which will save your employees time and your money. Learn more about how to automate your workflow soltuions here.

Leasing vs. Purchasing a Small Business Printer Copier

Now that we’ve covered why newer model printers and copiers can save you money, you may realize that it would be beneficial always to have the latest models. Leasing printers, copiers, and other office equipment from RJ Young will make sure you are still up to date and utilize the most efficient technology for your business. Learn more about leasing printers from RJ Young here.

Your business runs on printing and copying, so why not make it the most efficient part of your business? Newer technology doesn’t automatically mean higher costs. In fact, you’ll likely find that updating to faster, smarter, more connected printers will save you time and money.

Save Your Business Money with RJ Young’s Copiers & Printers

Learn more about small business printer copier solutions and leasing and purchasing options from RJ Young by contacting them.

When it comes to implementing digital transformation solutions, accounts payable departments often takes a backseat to other business processes. This makes sense because of the increased rigor that financial documentation goes through during processing. However, optimizing customer-oriented workflows, or process automation, without optimizing your invoice and billing solutions is a half-measure that will generate production bottlenecks in time. There are three ways to improve workflow efficiency with accounts payable automation.

Instead of treating your accounts payable department like a burdensome cost, you can implement AP automation and innovative managed services that will transform accounting processes into cost saving value-generating assets. Once you start quantifying value in terms of cost-savings and efficiencies, the opportunity to upgrade your accounts payable processes is one you will want to take as soon as you can.

From digitally invoice processing to implementing state-of-the-art data and network security solutions, you can provide your accounting department with the tools it needs to produce long-lasting value and eliminate manual processes.


Three Workflow Solutions to Improve Accounts Payable Efficiency

Today’s finance officers have to cope with increasingly complex regulations while being able to offer useful advice to partners using modern data analysis to draw insight. This puts CFOs in a position to balance concerns of performance, efficiency, and risk using data that may not always be immediately available.

To be able to take advantage of the data that accounts payable processes generate, you need to collect, store, and communicate data effectively. A solid financial data infrastructure can remove up to 25 percent of your current staff’s workload, increasing your capabilities significantly.

RJ Young’s workflow optimization specialists identify three valuable ways today’s organizations can reduce waste and inefficiency in accounts payable department. These include customized process automationmanaged print services, and mobile compatibility.

1. Customized Process Automation and Workflows

Your organization operates according to a strict set of unique processes that determine what happens to incoming financial documentation. Those processes include solutions for invoices, procedures for billing, and retroactive corrections of mistakes (when possible).

Paper-based workflows are simply too slow and too inefficient to generate value in today’s workplace. But you cannot reasonably expect to bulldoze your own existing processes and replace them ad-hoc with brand new digital ones.

You need customized digital workflows that mirror your paper-based processes while improving the speed and efficiency with which accounts payable employees process individual documents. This allows you to set hard-and-fast rules that enforce regulatory compliances and speed up the capture of incoming financial documentation.

Additionally, customized digital workflows allow you to route new documents using automated tools that prevent the possibility of sensitive data getting into the wrong hands. You can also speed up the invoice approval process with real-time approvals. Customized workflows allow you to keep a closer eye on data transfer and printing so that your company enjoys greater data security.

2. Managed Print Services

Printing can account for up to 15 percent of unreported annual business spending. That alarming figure is easy to understand when you factor in the cost of ink and toner cartridges, paper, printer maintenance, and employee downtime caused by printer-related issues.

Managed Print Services transform your print fleet into a value-generating asset that is scalable, efficient, and easy to manage. These services turn an ad-hoc expense into a fixed fee while incentivizing your service provider to keep your print fleet in perfect working condition.

Powerful analytics allow you to look at print consumption at the individual user level to determine which AP team employees are abusing print resources – and why. This also gives you the power to change your print fleet layout to accommodate employee workflows so that the departments that print the most have the ideal resources available to do so.

3. Mobile Office Solutions

Enterprises are increasingly moving towards the Bring-Your-Own-Device trend. For an increasing number of employees, work no longer refers strictly to what happens at your desk. The ability to process and communicate data from the palm of your hand is an important and valuable asset.

While there are legitimate security concerns to letting employees use their own mobile devices, the fact is that employees will choose the most convenient way to get things done. If that means using a mobile device to send sensitive customer financial documentation, it is up to you to make sure that the transfer is a secure one.

Developing and deploying robust mobile office solutions help to standardize processes and procedures for using mobile devices. This allows employees to print, scan, and transfer sensitive data from their mobile devices securely while enjoying full access to company resources.


Let RJ Young Provide Your Business with AP Automation Solutions  

Are you ready to incorporate state-of-the-art process automation and workflow solutions into your accounts payable processes? Contact an RJ Young specialist today! 

Millions of emails are exchanged daily throughout the world. As email continues to be a prominent form of communication, our Managed IT Services team warns that the opportunity also increases for a cyber threat. Phishing is one of the most common cyber threats in today’s world.

What Is Phishing?

Phishing is one of the most frequent causes of security breaches. According to Tech Target, “Phishing is a form of fraud in which an attacker masquerades as a reputable entity or person in email or other communication channels. The attacker uses phishing emails to distribute malicious links or attachments. More importantly, these links and attachments can perform a variety of functions, including the extraction of login credentials or account information from victims.”

Phishing cyber criminals instruct individuals to provide sensitive data like personal information, bank and credit card details, or passwords through electronic forms or ransomware. Individuals can be notified by email, telephone, or text message. Thieves use this strategic method to lure you into giving them your most precious information, threatening your network security. Phishing attacks result in credit card fraud, identity theft, and financial loss.

One of the most common ways that phishing cybercriminals obtain sensitive data on their victims is through email. According to Phishing.Org, these are few simple tips to think about before opening and clicking an email:

Too Good To Be True

You know those emails you get saying you have won a free cruise? In spite of the fact that you have not entered a for that cruise? Those offers all seem too good to be true, probably because they are. Enticing offers are used to attract your attention right away. The cybercriminal wants you to click the call to action button which will in return, allow them to attack your personal information. In this instance, the most natural thing to remember is that if an offer seems too good to be true, it probably is.

Sense of Urgency

A common tactic amongst cybercriminals is to add a sense of urgency. These criminals may tell you that you have a limited time to claim the offer or threaten immediate account suspension. That is just not true. Generally, most credible organizations will give you ample time to respond when your intimate account details are involved. When in doubt, contact the organization in question. The organization will be able to provide you with all the necessary information and verify the email in question.

Inaccurate Hyperlinks

One of the fastest ways to verify a cyber threat in an email is to check all the hyperlinks. Take your mouse and hover over the directed hyperlink. Hyperlinks should match the URL they are leading you to and that the URL in question is spelled right. For example, if the hyperlink says RJYoung.Com, but when you hover over it says AJYoung.Com, do not click it. If you suspect the link may be suspicious, it is better not to click it.

Unusual Attachments

If an unexpected email has an attachment, do not open it! Often these attachments contain ransomware or other viruses that can overtake your entire computer to steal your personal information.

Unusual Sender

Whether you know the sender or not, does the email make sense for you to receive? If not, do not even open it. Also accidentally opening the email can cause issues. Most of the time cybercriminals have a call to action in the email. Whether it is donating to a fundraiser or asking for personal help, be conscious of how the email’s wording and what they are requesting. Many times, the email will explain there is a problem you need to verify, notify you that you are a winner, or ask for help.

Information Request

A bank will never ask for personal information via email or suspend your account if you do not immediately update your personal information. Most banks and financial institutions usually provide an account number or other personal details within the email. 

Protecting Your Business From A Cyber Threat

Cyber Security Education

Make sure that you are continually learning how to defend yourself, and arm your business with an information technology expert. Just as experts are staying up to date with the latest technology, so are the cybercriminals. Be sure to always educate yourself on how cyber threats are changing and how they can affect you.

A Practical Application

Recently, we conducted an internal email test for our employees using Sophos Intercept X. This technology is one of many used by our clients as part of their Managed IT Service Plan. We sent a fake phishing email to all of our employees and tracked the number of opens and clicks to evaluate our own risk of a cyber threat.

After that, we sent out an educational email to make employees aware of the test and provided detail information on what to be mindful of when receiving a potential threatening email. We presented our employees with an easy to follow infographic to use as a guide for analyzing phishing scams in the future. Education is often the most cost-effective solution to protecting your network’s security.

Cyber Security Service

If it seems like cyber threats seem to be occurring more frequently and taking down business operations across the globe, you’re right. The number of data breaches in the U.S. has jumped 29 percent in 2017 according to The Identity Theft Resource Center and CyberScout. The best way to prevent these attacks is to have a proactive plan for your business. Make sure your Managed IT service partner understands your business. RJ Young’s Managed IT Services include the design, upgrade, and maintenance of cloud services and  IT networks for small to mid-sized companies. We create customized plans for our customers to fit your specific needs and goals for success.

 

As technology advances, so do cybercriminals. Cyber attacks seem to be occurring more frequently than ever and hurting businesses throughout the world. Furthermore, for many small to enterprise-level businesses, a cybersecurity breach can quickly impact the business’s compliance with significant IT compliance regulations. Even companies with enterprise-level IT support can benefit from easy and necessary IT Security safeguards. Here are 3 easy ways to help safeguard yourself against a cybersecurity breach that takes only 5 minutes each week.

Change Your Password: IT Services TIp

1. Change Your Passwords

Every IT network support progressional will tell you – change your passwords often! This fast and easy fix could save you from a cybersecurity threat. Set time aside to update your passwords on all of your accounts. Experts recommend having different passwords across all your personal network. This ensures that if one is compromised the hacker has access to only one system, not all of them.

Forget the tough passwords; new guidelines recommend keeping it simple. According to the United States National Institution for Standards and Technology (NIST), new password guidelines help you stay protected. NIST suggests, keeping your passwords simple, long, and memorable. Phrases, lowercase letters, and typical English words and objects are suggested when creating passwords. This recommendation had changed from when the organization suggested using unique characters and a mix of lower and uppercase letters.

These new guidelines may seem surprisingly easy, Paul Grassi, senior standards and technology adviser at NIST, who led the new revision of guidelines, says that these new guidelines will help users create longer passwords, which are harder for hackers to break.

Once a cybercriminal has access to your personal credentials they can impersonate you to send personal emails directly to your friends, family, and co-workers. Soon, and IT security breach can lead to imposter postings on your social networks where cybercriminals seek to collect even more sensitive information. This a small business managed network services nightmare. It is also often a socially and professionally embarrassing experience.

Managed IT Services Expert Tip:

A bank will never ask for personal information via email or suspend your account if you do not immediately update your personal information. Most banks and financial institutions usually provide an account number or other personal details within the email. This information is how you can ensure that the email or phone call is coming from a reliable source.

Think Before You Click IT Services

2. Think Before You Click

Many IT network security threats happen by accident. You see an email from an old friend or a significant update from your bank, and you just go ahead and click on the email without thinking. Unfortunately, these emails are socially engineered to look like they came from a trustworthy source, not a cybercriminal. Here are some things to think about before clicking an email.

One of the fastest ways to verify an email is to check all the hyperlinks. Take your mouse and hover over the directed hyperlink in an email. Make sure that the hyperlinks match the URL you land after clicking. Check for spelling errors in the web address. Popular websites are often manipulated but contain spelling errors. For example, if the hyperlink says www.mybank.com, but when you hover over it says wwwmybank.com, do not click it. If you suspect the link may be suspicious, better to not click it.

Is this offer too good to be true?

Most of these cybercriminals will present you with an eye-catching deal to make you think you have won a contest; you have not entered or asking you to claim a prize that is too good to be true. In an instance like this, it is best to remember that if the offer seems too good to be true, it probably is. If you ever have questions, contact the organization directly from a contact page on a trusted website, or your business’s managed IT services team, not the email in question.

Who is sending this email?

Whether you know the sender or not, does the email make sense for you to receive? If not, do not even open it. Simply, delete and move on. Accidentally opening the email can cause IT security issues and potentially make you vulnerable to a cybersecurity threat. If someone you know is asking for money, call or text to verify. When in doubt, always think critically before acting.

Install Updates IT Services

3. Install Updates

We all know how annoying it can be when your computer continually reminds you to update your software. That said, an enterprise-level managed network services expert will tell you these updates are essential in protecting you against a cybersecurity threat. Updates give you more than just the latest and greatest features; they make sure you also have the most updated security to protect your IT network. Thousands of new malware variants run every day. Having out of date security software is almost as bad as having none at all.

Is your software up-to-date?

Your un-updated software is vulnerable. According to Sophos, cybercriminals can exploit this vulnerability by writing code explicitly targeting your network’s system. This can infect your computer without you ever taking action. When your computer is compromised, cybercriminals steal data and gain control over your computer and personal information.

Managed IT Services

The 5 minutes each week you devote to strengthening your network will help protect you from any future threats. Small to enterprise-level business owners who are not comfortable with handling their network’s security are good candidates for small business network services or enterprise level managed IT services. Managed IT services allow business owners to focus on their business rather than their system. RJ Young offers free network assessment for businesses. We can help ensure your organization is protected from IT security vulnerabilities.

Why should I care about small business Managed IT Services? If you are a small business, chances are that you do not have an IT department on staff. Hiring a full time dedicated IT staff can be costly. So, how do you monitor your network? Install, integrate, and maintain your network? Provide desktop support to your staff? Select new technology?

In too many cases the answer is not very well or not at all. But what if there was a cost-effective way to help you with all of this? The answer: Managed IT Services

The experts behind small business managed network services work with your business to implement processes, procedures, and tools that are specific to your business needs and network, while also making recommendations, system fixes and updates so you are better prepared in case of an emergency.

Here are five reasons why small business Managed IT Services is critical:

Reduce Downtime With Managed IT Services

1. Decrease Downtime

In today’s ever-changing world of technology, every business can benefit from having a proactive IT strategy. This strategy allows companies to react quickly and efficiently when problems arise. With a small business Managed IT Services provider, your team of experts is on standby to assist with any IT emergency such as power failures, security breaches, data loss or other disasters that could damage accounts and cause customers to question credibility. They are familiar with your IT network and work fast to prevent the kind of damaging impact a downtime event could have on your business.

In 2016, the Emerson study showed that unplanned outages lasted 130 minutes totaling $946,788. That is just a little over $7,200 per minute of downtime. With an IT service plan, downtime situations are handled immediately, and systems are restored rapidly, saving your time and reputation.

Save Money With Managed IT Services

2. Cost Savings

Many IT budgets consist of hardware costs, software and network costs, cloud solutions costs, labor, and maintenance, to name a few. These resources are all vital to keep your network up and running to the best of its ability. Most of the time, smaller companies are outsourcing each of these items individually, which can start to add up. With a Managed IT Service provider, your small business Managed IT Services experts will create a roadmap of service costs and needs. This roadmap allows you to know all costs associated with your network and plan accordingly each month, which in turn can provide cost savings.

Team of Experts WIth Managed IT Services

3. Team of Experts

When you implement a Managed IT Service provider, you suddenly have a team of experts at your fingertips. These small businesses Managed IT Services experts have a working knowledge of your business available to help troubleshoot and remediate issues that arise without your business. They are on call to answer any questions, help your company stay up to date with the latest technology trends and create solutions that ensure uptime and profitability for your business. They also can assist in specialized projects and consult with you on any other network related tasks. For small businesses, this is another key to business success.

Increase Productivity With Managed IT Services

4. Employee Productivity

As a small business, your employees are the heart and soul of your organization. In most small companies, your most significant monthly cost is employees, so why not make sure that they have the resources they need while at work? Depending on your business, it is likely that most of your employees use a computer to do their job. If their computer is infected with a virus or suddenly crashes, they can’t work. Taking a proactive approach to having a Managed IT Service on call allows this problem to be handled fast. This also helps your employee attitude and frustration knowing their issue will be taken care of and they can get back to work in no time.

Better Technology With Managed IT Services

5. Up to Date Technology

As technology evolves, so should your business. Managed IT Services allow your business to adapt to latest technologies as they become available. Your team of experts keep you up to date on the latest cloud solutions, handle network security, and more. You can expect them to be in the know of the most recent and best software applications and modern programs.

As cybercrimes continue to grow and evolve, your team of experts can provide the latest information on how to best protect yourself and your network from threats. Your experts can work with you and your employees directly on how to spot and avoid cybercrime.

Choose RJ Young for Managed IT Services

RJ Young’s Managed IT Services design, upgrades, and maintains IT networks for small businesses that want to focus on their work, instead of their network. RJ Young creates customized plans for our customers to fit their specific needs and goals for success.

Ready to talk with RJ Young about your small business IT services support needs? Contact RJ Young to discuss the design of your company’s customized IT Services plan.

2018 is here, and RJ Young is ready to help you meet all of your business resolutions this new year. Follow along over the next few months as we help you identify ten ways to simplify your business, from outsourced IT services to having a one-stop shop for all your office technology needs. Make 2018 the year you design an office that runs efficiently and implement technology that powers productivity.

Resolution #1: Save on office supplies and waste less paper

Did you know that office printing can make up to 15% of a business’ annual expenditures? Fill up your printing queue with savings this year!

What are Managed Print Services?
Managed Print Services bring clarity and efficiency to everything related to your office printing needs. From saving paper and reducing waste to taking care of all your printer maintenance needs, Managed Print Services can save you time and money, so you can focus on growing your business.

Printers, Maintenance + Supplies … Streamlined!
Are your printing needs paper-jammed? Managed Print Services equipment, ongoing maintenance, and supplies. Imagine having what you need before you even know you need it—and eliminating expensive last-minute runs to the local office supply store. A quick call will bring printer maintenance professionals to your door when you need them.

You’ll never have to think about printing services—use your valuable time to focus on growing your business. Just don’t count on us to remember the donuts for staff meeting … that’s all on you!

Customize + Optimize with Managed Print Services
Managed Print Services include more than equipment and maintenance. You can customize the perfect printing solution for your office—and then track who, how much and when your team is printing, allowing you to optimize your printing resources.

+ See what department is using the most printing resources

+ Quarterly data reports give you insights into your company’s printing, allowing you to make critical adjustments to save money

+ User access allows you identify high-volume users, and restrict full-color printing and other costly uses

Trust Our Compliance Initiatives
RJ Young is industry-leading when it comes to keeping your data secure. Is your business required to follow FERPA, HIPAA or Sarbanes-Oxley regulations? RJ Young Managed Print Services brings the most up-to-date technology to create user accounts, rights management and authentication services.

Managed Print Services Save You Time, Money and Margin

See how much simpler your printing can be with Managed Print Services. Give yourself more margin to focus on growing your business while RJ Young’s team of printing experts take care of your printers, supplies, printing data, compliance, and more.

Learn more about Managed Print Services from RJ Young here.