Technology, in general, has been an important tool for businesses of all types. These days, it has become the norm to see smartphones, tablets, laptops, and other exciting technologies in modern business environments. Of course, with each new device that employees and employers adopt, there are new concerns that arise including compliance concerns, security concerns, and compatibility concerns. To help navigate the changing landscape of technology, many industry professionals are using Managed IT Services for legal service companies.
The expectations of IT staff have changed as much as the technology in offices. How does IT support for law firms services improve the service and security that firms can offer? This article will cover some of the most important points to answer that question.
Spend Money More Effectively with Managed IT Services
As more devices enter the offices of law firms and technology becomes more advanced, the duties of IT staff also become demanding. The cost of employing a full in-house IT staff can be significant with some IT managers earning over six figures. Of course, the cost of not having adequate staff could be more significant if law firm data security becomes threatened. Modern law firms must ask themselves if they have the resources to hire and maintain in-house talent.
When law firms trust managed IT services with many of their essential IT needs, they are able to more effectively spend their IT budget. Existing on-site staff can be redirected to tasks that will make the most difference within the business. Law firms without on-site staff can reduce their hiring plans and allocate that piece of their budget elsewhere.
There is also the benefit of having clear monthly costs dedicated to managed IT services for law firms. Instead of paying hourly wages as well as potential overtime expenses on top of equipment costs, law firms can count on one simple monthly expense. This is important when considering that in the digital economy also earn almost double average salary for other employees.
A Greater Focus on Compliance
In today’s modern connected word, IT services are about more than just making sure all devices are working correctly. Law firm data security is important to the competitiveness of a firm, the protection of client information, and compliance with applicable laws or regulations. A serious data breach for a law firm could be costly both with regards to money as well as reputation.
By shifting the responsibility for compliance to dedicated Managed IT services, law firms can trust that professionals are monitoring compliance standards and remediating any shortfalls. Most importantly, any changes to laws, regulations, or best practices can be followed and implemented quickly.
Managed IT services for law firms also offer 24/7, around the clock support because hackers don’t always wait for business hours to launch attacks. This level of support also allows software to be remotely updated to ensure security without interrupting business operations. Simply updating software could reduce one of the greatest security risks within a law firm and help ensure security compliance.
Embrace an Agile Work Environment
Technology and the way people work are constantly changing. Nearly 70% of people use their own personal devices to complete work tasks and businesses are embracing this change. What happens as new technology is introduced, new staff is brought on, and new offices are opened? All of these scenarios could become compliance and logistical nightmares.
An important role of managed IT services for law firms is to implement a device policy and ensure that the devices people are using are compliant with law firm security standards. The same goes for devices issued by the firm to employees including smartphones, tablets, or laptops.
Deploying new devices can be a time-intensive undertaking for IT staff that are already stretched thin. Managed IT services allow law firms to embrace agile work environments by deploying devices quickly, ensuring compliance, and verifying that all services are working as intended. This reduces downtime for employees and also allows other IT concerns to be managed quickly and effectively. On-site IT staff simply do not have the manpower to manage device deployments as well as other requests in the same way that managed IT services can.
Better Security, Exceptional Service, Lower Costs
Data security is always a top concern for law offices across the country. Balancing the use of new technologies with the need for client data protection is something that every law firm must address. Embracing new technology can allow for better service to clients as well as better efficiency, but a poorly planned IT strategy or overwhelmed IT department could turn into a compliance and security risk.
If you are interested in learning more about 24/7 managed IT services for your law firm, contact our team today.