Business Phone System

Cloud-Based Business Phone System – Fully Integrated Unified Communications

Modern Phone Systems Can Increase Productivity and Reduce Costs

elevate voip telephone system for small business

RJ Young offers cloud-based unified communication and collaboration platform. It enables users to be more mobile, more productive, and share ideas and content through a single business phone system.

Whether in the office or remote, this system seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and workstyles.

The voice network is purpose-built for reliability

  • East and West coast data centers provide redundancy and minimize latency
  • Stringent prequalification guidelines and proprietary VoIP network testing help ensure a reliable connection and crystal-clear voice quality
Scales according to the needs of any business

  • Order service according to the number of users or resources needed today; pay only for what is used.
  • Ordering additional service is easy and can be spun up quickly.
  • Scales to a large number of users per business.
Makes a more productive workforce

  • Allows mobile devices to interact seamlessly with the corporate phone system.
  • Anywhere, anytime, and on any device, creating a more flexible workforce.
  • Transcribes voicemail messages to text and/or email, allowing for more efficient voicemail management.
  • Integrated chat, SMS, video conferencing, screen sharing, file sharing and backup extends reach and facilitates increased collaboration.
Ensure that you never miss an important business call

  • The mobile app has full business phone functionality to be used in the event that desk phones become unavailable.
  • Cloud-based systems are immune to local outages. RJ Young will try all user devices, then dial phone numbers like cell phones, hunt groups, or other auto attendants.
No hardware to buy, install, manage, upgrade or replace

  • Lower infrastructure and operating costs compared to traditional phone service.
  • Reduces infrastructure and operating costs; no additional hardware to buy.
  • Consolidates voice and data onto one network.
  • Flat, per-user rates with unlimited domestic local & long-distance calling.

phone system


Desktop Phones

  • Easy-to-use interfaces, rich audio quality, and productivity features
  • Phones are pre-programmed to work seamlessly with Elevate
  • Phones are plug and play and can be used anywhere there is an internet connection*

What’s Included?

Each user receives:

  • Local phone number with a unique extension
  • Ability to have up to five endpoints
  • Inbound/Outbound Caller ID
  • WebFax
  • Voicemail box with transcription services
  • Elevate Mobile App & Desktop App
  • Online Meeting with up to 4 participants (30 with Elevate Pro)
  • 2GB per user ShareSync file share and backup (100Gb per user with Elevate Pro)

Each account receives:

  • Centralized management of all locations
  • Auto Attendant with a direct inward dial phone number
  • Ability to configure up to 10 hunt groups
  • Conferencing: 200 toll-free minutes / month
  • Active directory integration for easy configuration of users
  • Hunt Group reporting
  • Enable/Disable call recording

Communication Features

System Features Phone Features  
Voicemail with Transcription Call Forward Administrator Password
Auto Attendant Call Hold Named Ring Groups
Caller ID Call Recording Page all Phones
Custom Hold Music & Greetings Call History Call Park
Direct Inbound Dialing (DID) Call Transfer Inbound Caller Name
Call Flip Call Waiting Call Flip
Conference Bridge 3-way Calling Configurable Line Keys
Hunt Groups Do Not Disturb Speakerphone
Hunt Group Call Reporting Extension Dialing On-Hook Dialing
Email and SMS notifications Configurable Ring Options Remote Line Key
Busy Lamp Field / Call Presence Voicemail Transfer to Voicemail

Productivity Features

Desktop Application

The desktop app brings essential collaboration tools together, so employees can send and receive chats and SMS messages, place and receive calls, share screens, start video calls and share files—all from one application.

  • Have the flexibility to use your desktop application to place and receive calls in two ways – either as a call controller for your associated desk phone or as a softphone from your Mac® or PC.
  • One place to see the availability of coworkers, place a phone call, start team chat, send text messages, and launch a video conference.

With desktop and mobile applications, you can take your contacts, files, and conversations with you – wherever you are.

Mobile App

This powerful application transforms your phone into an essential collaboration tool, making teamwork on-the-go easier than ever. See who is available, send and receive chats and text messages, place calls, and see voicemails all from one application—anytime, anywhere.

  • Extend your business phone number and extension to your mobile phone, so you can place and receive calls on-the-go or even transfer calls from your desktop phone to your mobile device – seamlessly, without interruption.
  • Your full desktop chat and SMS history is synchronized with your mobile device so you can stay connected and continue conversations no matter where you are.

From your mobile device (Android®, IOS®) sync your contacts from popular third-party platforms (Office365®, G-Suite™, and more) to all your phone apps.

Video Conferencing & Screen Sharing

Phone systems include Online Meeting, an easy-to-use, reliable video collaboration tool.

  • HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive
  • Screen sharing. The computer desktop can be shared with team members in realtime, improving collaboration and speed of decision making
  • Includes a conference dial-in number, and custom URLs for meetings
  • Screen annotation to drive more engagement from meeting attendees

File Sharing & Security

File sync and share with backup for desktops, mobile devices, and file servers.

  • The most current version of files from any device
  • Easy and secure file sharing
  • Integration with Windows file server, Exchange Email, Active Directory, Outlook,
    Office, and Office 365®
  • Full control over files, users, devices, and sharing activities

Elevate EXTEND

Elevate Extend is an integrations platform that connects powerful voice, chat, video conferencing, and contact center functionalities into everyday business applications like Google®, Microsoft®, Salesforce®, and more – driving higher productivity and increasing customer retention at no heavy cost.

Increase employee productivity

Embed communications into everyday business applications across teams to streamline business workflows and maximize employee efficiency.

 

 

No heavy IT investment

Our integrations are easy to use and easy to deploy, with no heavy training or implementation costs required.

 

 

Increase revenue and drive customer retention

Combine powerful communication capabilities with relevant customer data to ensure sales and support teams have the right information at the right time.


Improve Business Communications with RJ Young Phone Systems

Increase Collaboration with Cloud-Based Phone Systems

Just about anything you can picture a business needing from a phone system can be delivered by this phone solution and generally more cost-effective than purchasing and maintaining your own on-premises PBX. It’s just a matter of selecting the right solution for your business – let RJ Young’s team of trained specialists help you.

Contact RJ Young for more information on which phone system is the right fit for your business! 

 

 

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