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Business Phone Systems

Integrate and unify your business communications.

Cloud-based business phone systems leverage the internet for its infrastructure, so businesses no longer need dedicated voice lines and can fully integrate all current communication forms like voice, messaging, video conferencing, and more.

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business phone system

Business Phone Systems

Ditch traditional phone hardware, maintenance, and unnecessary costs. Move your business to a cloud-based phone system that will enable your teams to be mobile, more productive, and communicate in various ways through a single system. Whether in the office or remote, essential business communication tools – phone, email, video conferencing, messaging, and more – seamlessly integrate into one manageable solution.

What better way to make your office modern than to provide solutions for today’s work environments?

Benefits of Cloud-Based Business Phone Systems

Here are the many ways that cloud-based phone systems can improve your business communications and increase productivity.

Improves Communication
Every tool you use for communication is incorporated in our cloud-based phone systems.
Reduces IT Management
Setup, maintenance, and integrations are easy. No heavy training or implementation costs needed.
Increases Team Productivity
Embed communications into everyday business applications across teams to streamline business workflows and maximize employee efficiency.
Drives Customer Retention
Combine powerful communication capabilities with relevant customer data to ensure sales and support teams have the right information at the right time.
Offers Full Functionality
The mobile app has full business phone functionality to be used if desk phones become unavailable. Cloud-based systems are immune to local outages.
Scales According to Your Business’s Needs
Order service according to the number of users or resources needed, pay only for what is used, and order additional service easily and quickly.
It can scale to many users per business.
Connects for Reliability
East and West coast data centers provide redundancy and minimize latency. Stringent pre-qualification guidelines and proprietary VoIP network testing help to ensure a reliable connection and clear voice quality.
Eliminates Hardware
Lower infrastructure and operating costs compared to traditional phone service. Reduces infrastructure and operating costs; no additional hardware to buy. Combines voice and data onto one network. Flat, per-user rates with unlimited domestic local & long-distance calling.
Empowers a More Productive Workforce
Allows mobile devices to interact seamlessly with the corporate phone system. Available anywhere, anytime, and on any device, creating a more flexible workforce. Transcribes voicemail messages to text and/or email, integrates chat, SMS, video conferencing, screen sharing, file sharing, and backup extends to reach and facilitate increased collaboration.

Elevate EXTEND

Elevate Extend is an integrated platform that connects powerful voice, chat, video conferencing, and contact center functionalities into everyday business applications like Google®, Microsoft®, Salesforce®, and more – driving higher productivity and increasing customer retention at no heavy cost.

Desktop Phones

  • Easy-to-use interfaces, rich audio quality, and productivity features 
  • Phones are pre-programmed to work seamlessly with Elevate 
  • Phones are plug and play and can be used anywhere there’s an internet connection

What’s Included? 

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Each user receives: 

  • Local phone number with a unique extension 
  • Ability to have up to five endpoints 
  • Inbound/outbound caller ID 
  • WebFax 
  • Voicemail box with transcription services 
  • Elevate mobile app & desktop app 
  • Online meeting with up to four participants (30 with Elevate Pro) 
  • 2GB per user ShareSync file share and backup (100Gb per user with Elevate Pro) 

Each account receives: 

  • Centralized management of all locations 
  • Auto attendant with a direct inward dial phone number 
  • Ability to configure up to 10 hunt groups 
  • Conferencing: 200 toll-free minutes / month 
  • Active directory integration for easy user configuration 
  • Hunt group reporting 
  • Enable/disable call recording 

Communication Features

System Features:

  • Voicemail with Transcription
  • Auto Attendant
  • Caller ID
  • Custom Hold Music & Greetings
  • Direct Inbound Dialing (DID)
  • Call Flip
  • Conference Bridge
  • Hunt groups
  • Hunt group Call Reporting
  • Email and SMS notifications
  • Busy Lamp Field/ Call Presence
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Phone Features:

  • Call Forward
  • Call Hold
  • Call Recording
  • Call History
  • Call Transfer
  • Call Waiting
  • 3-way Calling
  • Do Not Disturb
  • Extension Dialing
  • Configurable Ring Options
  • Voicemail
  • Administrator Password
  • Named Ring Groups
  • Page all Phones
  • Call Park
  • Inbound Caller Name
  • Call Flip
  • Configureable Line Keys
  • Speakerphone
  • On-Hook Dialing
  • Remote Line Key
  • Transfer to Voicemail

Productivity Features

Desktop Application 

The desktop app brings essential collaboration tools together, so team members can send and receive chats and SMS messages, place and receive calls, share screens, start video calls and share filesall from one application. 

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  • Have the flexibility to use your desktop application to place and receive calls in two ways – either as a call controller for your associated desk phone or as a softphone from your Mac® or PC. 
  • One place to see the availability of coworkers, place a phone call, start a team chat, send text messages, and launch a video conference. 

With a desktop or mobile app, you can take your contacts, files, and conversations with you – wherever you are. 

Mobile App

This powerful application transforms your phone into an essential collaboration tool, making teamwork on-the-go easier than ever. See who is available, send and receive chats and text messages, place calls, and see voicemails all from one application—anytime, anywhere. 

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  • Extend your business phone number and extension to your mobile phone, so you can place and receive calls on-the-go or even transfer calls from your desktop phone to your mobile device – seamlessly, without interruption. 
  • Your full desktop chat and SMS history is synchronized with your mobile device so you can stay connected and continue conversations no matter where you are. 

From your mobile device (Android®, IOS®) sync your contacts from popular third-party platforms (Office365®, G-Suite™, and more) to all your phone apps. 

Video Conferencing and Screen Sharing

Phone systems include Online Meeting, an easy-to-use, reliable video collaboration tool. 

  • HD video conferencing cuts unnecessary travel and empowers teams with remote members to be more productive
  • Screen sharing allows your computer desktop to be shared with team members in realtime , improving collaboration and decision making speed 
  • Includes a conference dial-in number , and custom URLs for meetings 
  • Screen annotation to drive more engagement from meeting attendees 

File Sharing and Security

File sync and share with backup for desktops, mobile devices, and file servers. 

  • The most current version of files from any device 
  • Easy and secure file sharing 
  • Integration with Windows file server, Exchange Email, Active Directory, Outlook, Office, and Office 365® 
  • Full control over files, users, devices, and sharing activities 
rolling hills church in Franklin TN

“When it came time to explore new phone system options after contacting a few different vendors I reached out to RJ Young. Our previous system had become very antiquated and hard to manage. In the past I had done an install of a unified communications system so once I got all of the details about what RJ Young was offering, it was a no brainer. We have had the system in place for about 6 months now and I couldn’t be happier. With our staff needing versatility and mobility RJ Young made the transition very easy and they are always a pleasure to work with!”

Austin Lowe IT Director, Rolling Hills Community Church

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View our Product Catalog

To see the cloud-based phone systems we offer and dig into features further, visit our product catalog.

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