Managed IT Services

Managed IT services allow business owners to focus on their work, rather than their network.

Business Relies On IT Services

Technology, like a business, is ever-changing. From small to enterprise-level, organizations rely on IT functions to keep their business running strong. RJ Young provides Managed IT Services that include: IT Compliance, IT Network Support, and IT Network Security for small to enterprise-level businesses. Our business managed network services include the very best in IT management, cloud solutions, and cost savings. RJ Young’s IT specialists work with our customers to create a strategic IT business plan. This plan ensures that your IT network is running efficiently and customized to meet your company’s goals. Managed IT services allow business owners to focus on their work, rather than their system.

“They make you feel like you are their only customer and that’s the way you should be feeling.” – Kara Ballard, REN Dermatology | RJ Young Customer

Our Services

RJ Young utilizes more than 25 years experience as a managed IT service provider to ensure that our clients maintain reliable daily operations of their business. Our IT services are structured to support long-term grown and innovation and designed to work within your current infrastructure. We will create a cost savings plan that works for you and your budget. Your essential IT services are bundled into one affordable, fixed price package, so there are no surprises at months end.  Our services include:

  • Computer Network Support
  • Network Traffic Monitoring
  • Monitored Network Performance, Patching and Issue Remediation
  • Monitored Anti-Virus, Anti-Malware, and Anti-Ransomware
  • Monitored Backups (Local and Cloud)
  • 8 to 5 Help Desk and NOC Support
  • Afterhours On-Call Support
  • Email Encryption and Filtering
  • Office 365 Migrations and Management

Backup Disaster and Recovery

Every business needs to be prepared for emergencies such as power failures, security breaches, data loss or other disasters that could damage accounts and cause customers to question credibility. By implementing our Managed IT Services, you can prevent the kind of damaging impact a downtime event could have on your business and be able to call upon your designed customized plan to get you up and running again with little inconvenience. With RJ Young as your Managed IT Provider, downtime situations are handled immediately, and systems are restored rapidly.

According to the 2015 IHS Market study, North American companies lose up to $700 billion a year related to IT outages. This loss includes a 78 percent loss in employee productivity. The total revenue loss from employees’ inability to access core systems during the outage period marks only the start of the negative domino effect that will cause business disruption and financial impacts. With a Managed IT Service, downtime situations are handled immediately, and systems are restored rapidly.

Enterprise Level IT Support

Having a reliable managed service provider is essential for large, enterprise-level businesses. Most enterprise-level businesses have their own IT departments, but having an extra team of IT experts available who understand your business will help troubleshoot and remediate issues that arise without your business skipping a beat. Our experts are on call to answer any questions, help your company stay up to date with the latest technology trends and create solutions that ensure uptime and profitability for your business. We also offer a team of experts that can assist your current team with project work and make sure your network is never unattended.

Small Business IT Support

Small business owners rely on RJ Young for IT network support, desktop computer support, and data backup. Our IT Services offer smaller businesses a one-stop-shop for all their IT support needs, instead of outsourcing these various items to different vendors. IT support services can help save on costs by creating a roadmap of service costs and requirements, so you have a better idea of what costs will be associated with your network. With our support, you can be better prepared when an incident occurs.  Many IT budgets consist of hardware, software, network, and cloud service costs, in addition to, labor and maintenance costs. With RJ Young you have a clear view of costs and can plan your budget accordingly.

Managed IT Certifications

We strive to keep our techs trained to handle any situation that may arise. Some of the certifications our techs maintain are:

  • CompTIA A+
  • CompTIA Net+
  • CompTIA Server+
  • Microsoft Certified Professional Windows 7
  • Microsoft Certified Professional Windows 8
  • Microsoft Certified Professional Windows 10
  • Office 365
  • Sophos Certified Engineer
  • Sophos Certified Architect
  • StorageCraft Engineer
  • StorageCraft Master
  • Criminal Justice Information Systems Lvl. 3

Managed IT Compliance

RJ Young develops custom solutions for IT Networks that make it easy for your business to stay compliant with your industry’s IT regulations.  Our clients can easily control an employee’s ability to access specific documents. Feel confident in your business’s security and compliance with government mandates for Sarbanes-Oxley, FERPA, HIPAA and other industry privacy regulations.

Ready to talk to RJ Young about your small to enterprise-level It network support needs? Contact us to discuss the design of your company’s customized Managed IT Services plan.

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