Managed IT Services

Managed IT Services allow business owners to focus on their work, rather than their network.

Business Relies On IT Services

Technology, like a business, is ever-changing. Small to enterprise-level businesses rely on IT functions to keep their business running strong. RJ Young provides Managed IT Services that include: IT Compliance, IT Network Support, and IT Network Security. Our company managed network services include the very best in IT management, cloud solutions, and cost savings. RJ Young’s IT specialists work with our customers to create a strategic IT business plan. This plan ensures that your IT network is running and customized to meet your company’s goals. Managed IT services allow business owners to focus on their work, rather than their system.

“They make you feel like you are their only customer and that’s the way you should be feeling.” – Kara Ballard, REN Dermatology | RJ Young Customer

Our Services

RJ Young utilizes more than 25 years of experience as a managed network service provider. Our services ensure that our clients maintain reliable daily operations of their business. Our IT services are structured to support long-term growth and innovation and designed to work within your current system. We will create a cost savings plan that works for you and your budget. We bundle your essential IT services into one affordable, fixed price package, so there are no surprises at months end.  Our services include:

  • Managed Network Services
  • IT Computer Network Support
  • Network Traffic Monitoring
  • IT Network Security
  • Monitored Network Performance, Patching and Issue Remediation
  • Monitored Anti-Virus, Anti-Malware, and Anti-Ransomware
  • Monitored Backups (Local and Cloud)
  • 8 to 5 Help Desk and NOC Support
  • Afterhours On-Call Support
  • Email Encryption and Filtering
  • Office 365 Migrations and Management

RJ Young Provides IT Support to Chattanooga Goodwill’s IT Team

RJ Young provides IT support to Chattanooga Goodwill to help their IT team complete complex projects. Learn more about how RJ Young supports Chattanooga Goodwill’s mission of taking care of their community.

Backup Disaster and Recovery

Being prepared is vital to every business’s success. Every company needs to be ready for emergencies, including power failures, security breaches, data loss or other disasters. Any of these emergencies could damage accounts and cause customers to question credibility. Managed IT Services can prevent the damaging impact of a downtime event. Most of all, Managed It Services can have your business up and running again with little inconvenience.

According to the 2015 IHS Market study, North American companies lose up to $700 billion a year related to IT outages. This loss includes a 78 percent loss in employee productivity. Furthermore, the total revenue loss from employees’ inability to access business systems is just the start of the problem. Outages often result in an adverse domino effect that will cause business disruption and financial impacts. Having a Managed IT Network means your network downtime is handled immediately, and systems are restored rapidly.

Enterprise Level Managed IT Services

Having a reliable managed service provider is essential for large to enterprise-level businesses. Most enterprise-level businesses have their own IT departments. That said, sophisticated businesses find having an extra team of IT experts available is essential. Our enterprise-level clients use our help to troubleshoot and remediate issues that arise. Our experts are on call to answer any questions. We help your company stay up to date with the latest technology trends. Furthermore, we help create solutions that ensure uptime and profitability for your business. Also, we offer a team of experts ready to assist your current team with project work. This support means your network is never unattended.

Small Business IT Managed IT Services

Small business owners rely on RJ Young for IT network support, desktop computer support, and data backup. Our IT Services offer smaller businesses a one-stop-shop for all their IT support needs. Why outsource various items to different vendors? IT support services can help save on costs by creating a roadmap of service costs and requirements. This planning gives businesses a better idea of what costs will be associated with their network. Also, with our support, you can be better prepared when an incident occurs. Many IT budgets consist of hardware, software, network services, and cloud service costs. These budget items are in addition to labor and maintenance costs. With RJ Young, you have a clear view of costs and can plan your budget.

Managed IT Certifications

We strive to keep our techs trained to handle any situation that may arise. Some of the certifications our techs maintain are:

  • CompTIA A+
  • CompTIA Net+
  • CompTIA Server+
  • Microsoft Certified Professional Windows 7
  • Microsoft Certified Professional Windows 8
  • Microsoft Certified Professional Windows 10
  • Office 365
  • Sophos Certified Engineer
  • Sophos Certified Architect
  • StorageCraft Engineer
  • StorageCraft Master
  • Criminal Justice Information Systems Lvl. 3

Managed IT Compliance

RJ Young develops custom solutions for IT Networks. These solutions make it easy for your business to stay compliant with your industry’s IT regulations.  Our clients can easily control an employee’s ability to access specific documents. Feel confident in your business’s security and compliance with government mandates. This includes Sarbanes-Oxley, FERPA, HIPAA and other industry privacy regulations.
Ready to talk to RJ Young about your small to enterprise-level It network support needs? Contact us to discuss the design of your company’s customized Managed IT Services plan.
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