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Who We Are

At RJ Young, we provide  business technology solutions that empower people to work smarter. For over 70 years, we’ve been a trusted partner to organizations large and small, boosting performance through business technology and exceptional customer service.

With a team of more than 700 professionals in 29 locations across the Southeast, we provide responsive service with a local touch. At the core of everything we do are our values: honoring our people, supporting our customers, and promoting the communities we serve.

730A Freeland Station Road
Nashville, TN 37228
(615) 255-8551

Lee Company Case Study

Custom Services for Evolving Business Environments

We listen to our clients and provide technology solutions that enhance effectiveness and efficiency. Successful businesses are built on strategic partnerships that innovate and adapt to customer and business needs.

 

Solutions
worldclass NPS score

Independent Measure of Customer Satisfaction

We survey our customers after every service call. We’re proud to announce an exceptional Net Promoter Score (NPS) of 92, measuring the likelihood customers would recommend us to others. Unlike competitors that outsource customer service, RJ Young’s in-house team provides local customer service, strengthening client relationships.

Net Promoter Score is the global standard for measuring customer loyalty and satisfaction. We earned certification through CEO Juice, an independent customer-experience platform measuring satisfaction across the copier, imaging, and managed services industries.

Sr. Service Tech Derrick Hamilton

We Make It Right™ Guarantee

We’re here to serve our clients. Period. If they’re not happy, they don’t pay. Every product and service we offer is backed by our We Make It Right™ Guarantee:

“If you are not happy with our equipment, service, supplies, billing, or anything, let us know and we will make it right, right away.” Since our founding, we have made it our mission to listen to our clients and guarantee that they receive the best experience possible. When our clients succeed, we succeed.

About Us

Commitment to Growth and the Community

As we expand, we are continually seeking out new ways to support the communities we serve. From partnering with local charities to enacting green initiatives, we give back to the communities that give so much to us.

Learn more about our community involvement.

How We Serve

A Rich Company Culture Embodying Core Values

A Rich Company Culture Embodying Core Values

Integrity – Do the Right Thing

Service – Serve Others

Accountability – Take Ownership

Empathy – Show Grace

Excellence – Demand Greatness

RJY Core Values

Awards & Accolades

2025
2023-2024
2022
2021
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Inc. Power Partner
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Verkada Diamond partner
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DocuWare Diamond Club
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DocuWare Customer Service Champion
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NPS World Class Service
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DocuWare Platinum Partner
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Canon Advanced Partner Elite Dealer
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2023 Elite Dealer by ENX Magazine
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NPS World Class Service Award 2023
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2024 Verkada Diamond Partner
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Best in Business by Nashville Business Journal
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Best Places to Work by Nashville Business Journal
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RJ Young named #2 in the U.S. for Production Sales with Ricoh
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DocuWare 2022 Diamond Club
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CRN's 2022 Managed Service Provider 500
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2022 Elite Dealer by ENX Magazine
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Best Places to Work by Nashville Business Journal
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Best Places to Work by Memphis Business Journal
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Top in Tech by Mississippi Business Journal
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Chip Crunk named Most Admired CEOs by Nashville Business Journal
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2021 Diamond Club - #1 DocuWare Partner in North America
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10 Most Promising Emerging AudioVisual Solution Providers 2021 by CIO Review
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Top Software Development Company by Birmingham Business Journal
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Ricoh RFG Circle of Excellence Certified Dealership
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2021 Elite Dealer by ENX Magazine
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CityView Magazine - "Best of the Best" Copier Company
Verkada Award
Join Our Awesome Team

Want to start your career with RJ Young? Check out all the job openings across the Southeast!

View our Products and Services

We offer technology solutions to power your business.